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About this Financial Transformation Manager role at RKL

RKL · Onsite · Lancaster, PA
The Financial Transformation and Client Integration Manager leads two key areas: driving digital transformation initiatives to optimize financial processes and managing the seamless integration of new clients into our outsourced financial management services platform.

Key Responsibilities

Financial Transformation Leadership

  • Evaluate existing client financial processes and systems to identify opportunities for automation, efficiency improvements, and digital transformation
  • Design and implement innovative solutions leveraging the RKL Virtual tech stack, including cloud-based financial management solutions, smart AP/AR solutions, data integration tools and other cloud-based technology
  • Develop standardized procedures and best practices for financial management operations that can be scaled across multiple clients
  • Lead process reengineering initiatives to streamline workflows and reduce manual interventions
  • Monitor and report on transformation initiatives' effectiveness and ROI

New Client Integration

  • Manage multiple end-to-end client integration projects simultaneously, from initial engagement through transition to ongoing services
  • Conduct thorough assessment of new clients' existing financial processes, systems, and documentation
  • Create detailed project plans for client integrations, including timeline, resource allocation, and risk mitigation strategies
  • Coordinate with internal teams to ensure proper setup of client accounts, systems access, and workflow configurations
  • Develop and maintain client-specific procedures and documentation
  • Facilitate cross-departmental communication to ensure all internal teams understand the client's operational requirements.
  • Provide leadership and guidance to the internal integration team, ensuring adherence to the integration schedule.
  • Provide training to both client and internal team members on new processes and systems

Team Leadership and Stakeholder Management

  • Lead and mentor team members involved in transformation and onboarding projects
  • Maintain strong relationships with clients throughout the transformation and onboarding process
  • Collaborate with Practice Leaders to align transformation initiatives with strategic objectives
  • Regular reporting to senior management on project status, challenges, and achievements

Qualifications

  • Bachelor's degree in Accounting, Finance, or related field
  • 7+ years of experience in accounting or financial operations, with at least 3 years in process improvement or transformation roles
  • Strong understanding of accounting principles and financial processes
  • Proven experience in implementing digital transformation initiatives
  • Expert level proficiency in accounting software platforms (QBO, Sage Intacct, Xero, etc.)
  • Strong understanding of financial automation tools and RPA platforms
  • Experience with workflow management and documentation systems
  • Knowledge of API integrations and system connectivity
  • Excellent project management skills with demonstrated success in managing complex transitions
  • Strong analytical and problem-solving abilities

Personal Attributes

  • Strong leadership and teambuilding capabilities
  • Excellent communication and presentation skills
  • Detail-oriented with strong organizational abilities
  • Adaptable and innovative thinking
  • Client-focused mindset with strong service orientation
  • Ability to manage multiple projects and deadlines effectively

Salary Range:

$90,000 - $100,000

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About RKL

What makes RKL a dynamic professional services leader and an employer of choice in Pennsylvania? A focus on people, whether that’s earning the trust and respect of our clients, growing as people and professionals, serving our communities or forming bonds with colleagues. Our people are the best of us and they fuel RKL’s continued growth and success. Fostering a workplace culture that fulfills our team members both personally and professionally is central to the RKL mission. That’s why we offer robust learning and development, diverse career paths and experiences, abundant community service opportunities and social, team-building activities. Benefits You’ll Receive: RKL promotes a recognized

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