Jobs › Companies › Revealtech › Field Service Representative - Poole, UK

About this Field Service Representative - Poole, UK role at Revealtech

Revealtech · Hybrid · Remote, UK
About Reveal Technology
 
Founded in 2019, Reveal is a dynamic startup revolutionizing field operations by delivering software tools and intelligence to operators in remote, disconnected, and extreme environments. Reveal is the Digital Arms Room for the Modern Warrior — providing the tactical intelligence and automation platform for physical, human, and digital terrain at the edge.

Our flagship products include Farsight, a 3D processing and mission planning platform that transforms complex terrain into operational advantage, and Identifi, a secure identity verification solution designed for rapid, trusted identification in dynamic environments. In 2026, Reveal expanded its software portfolio to include Chronos and Anomaly 6, further strengthening its capabilities across the modern battlefield.

Reveal exists to serve defense, security, and public safety missions where time is compressed, information is contested, and precision matters. We are scaling our team and technology to meet the accelerating demands of modern warfare and national security.

About the Role

Embedded Field Service Representative for Reveal Technology, based on site with a UK special operations customer in Poole. You'll be the customer's day-to-day link to Reveal: getting the software into users' hands, training them, and keeping it running on exercises and operations, on land and at sea.

You'll also make sure what the users need reaches our US engineering team, and spot where Reveal can do more for the customer. It's a hands-on role for someone who is as comfortable in a training room as in the field.

This position requires proximity to Poole, Dorset and occasional domestic and international travel. Qualified applicants must be UK nationals and eligible for DV clearance.

Responsibilities

  • Embed with the customer on site 2 to 3 days a week, flexing with operational need, as their first point of contact for Reveal.
  • Install, configure and support Farsight nodes, viewers, XR kit and Echo, in camp, in the field and at sea.
  • Deliver training, from new-user courses to refresher and advanced analyst sessions, and keep training material current.
  • Support exercises, rehearsals and operations, including 3D reconstruction from drone and sensor data.
  • Fix problems in the field, escalating to engineering when needed.
  • Capture user feedback and turn it into clear tickets and feature requests for engineering.
  • Test pre-release builds and new features so training is ready before the software reaches users.
  • Collect real-world datasets for the engineering team to develop and test against.
  • Pass new requirements and opportunities to the International Sales Engineer, and support demos, trials and proposals.
  • Report activity and progress against contract deliverables through regular SITREPs.
  • Requirements

  • Strong practical IT skills: Windows ,networking, and deploying and troubleshooting software on laptops, servers and tablets.
  • Hands-on experience with geospatial, mapping or ISR systems.
  • Experience delivering training to mixed audiences, from junior users to staff officers.
  • Confidence working directly with special operations users; service experience a strong advantage.
  • A self-starter who works well on their own with limited oversight, with the discretion a sensitive customer needs.
  • Based in or able to commute daily to Poole.
  • Strong Linux, networking and deployment skills; scripting in Python or similar.
  • UK national, eligible for DV clearance.
  • Nice to Haves

  • UKSF, SFSG or Royal Marines background, ideally with maritime or amphibious experience.
  • Royal Signals, Royal Engineers Geo or UKSF signals background.
  • C# or gRPC experience.
  • Experience with ATAK and other TAK tools.
  • Drone operations, photogrammetry or 3D reconstruction experience.
  • Experience setting up and supporting XR headsets.
  • Scripting in Python or similar.
  • Previous customer-facing technical role, such as FSR, field engineer or solutions engineer.
  • Location

  • Poole, Dorset, embedded on site with a UK special operations customer, with occasional UK and overseas travel
  • Onsite: 2-3 days a week
  • Compensation

  • Salary (£80,000 - £95,000) + Equity 
  • Salary is determined by the applicant's experience, knowledge, skills, abilities, internal equity, and alignment with market data.
  • Benefits

  • Medical, Dental, Vision coverage
  • Parental Leave
  • Unlimited Paid Time Off
  • Home Office Stipend

  • This position will be open on our website until it is successfully filled. To submit your application, please click the “Apply” button and follow the steps as directed.
     
    Proof of identity and eligibility to work in the United States is required for all hires.
     
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
     
    Note: This job posting is intended for direct applicants only. We do not accept any unsolicited applications and request no outside recruiters contact us regarding this role.
    Ready to apply to Revealtech?
    Apply to Revealtech

    Similar jobs

    Revealtech
    Forward Deployed Engineer - UK
    Revealtech
    ⚡ Apply early Remote, UK Hybrid
    ● New 👁 Seen ✓ Applied 16h ago
    Revealtech
    Field Service Representative - Fort Bragg, NC
    Revealtech
    ⚡ Apply early North Carolina Onsite
    ● New 👁 Seen ✓ Applied 5d ago
    Revealtech
    Full Stack Engineer (Ruby/React)
    Revealtech
    ⚡ Apply early Remote, USA · location restricted
    ● New 👁 Seen ✓ Applied 5d ago
    Revealtech
    Senior Product Marketing Manager
    Revealtech
    ⚡ Apply early Remote, USA · location restricted
    ● New 👁 Seen ✓ Applied 5d ago
    TraceLink, Inc
    Sales Executive, Senior
    TraceLink, Inc
    ⚡ Apply early EMEA - UK - Remote · location restricted
    ● New 👁 Seen ✓ Applied 2h ago
    TraceLink, Inc
    Senior Solutions Consultant (Supply Chain Business Process Architect)
    TraceLink, Inc
    ⚡ Apply early EMEA - UK - Remote · location restricted
    ● New 👁 Seen ✓ Applied 2h ago
    Zscaler
    Staff Backend Developer - Threat Intelligence
    Zscaler
    ⚡ Apply early Remote - UK · location restricted
    ● New 👁 Seen ✓ Applied 2h ago
    FeverUp
    Assistant Site Manager - Events (Bristol)
    FeverUp
    ⚡ Apply early Remote UK · location restricted £33,280–£33,280
    ● New 👁 Seen ✓ Applied 2h ago
    B Lab U.S. & Canada
    Regional Director, B Lab U.S. & Canada
    B Lab U.S. & Canada
    ⚡ Apply early Remote, US · location restricted $200,000–$240,000
    ● New 👁 Seen ✓ Applied 3h ago

    Sign up for suggestions tailored to the jobs you open and the searches you save.

    More jobs at Revealtech

    See all jobs at Revealtech →

    Apply now
    🤖

    Whoa — hold up

    JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

    Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Get an edge on your job hunt.

    Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

    Join the channel — it's free