Field Service engineer at Johnson Controls · Bengaluru-Karnataka-India

About this Field Service engineer role at Johnson Controls

Johnson Controls · Onsite · Bengaluru-Karnataka-India

Job Summary

We are seeking a skilled and experienced Service Engineer to install, maintain, troubleshoot, and support ELV and security systems, including Access Control Systems, Fire Alarm Systems (FAS), CCTV Surveillance Systems, Servers, and Building Management Systems (BMS). The candidate should have strong technical expertise, problem-solving skills, and the ability to provide timely support to clients.

Key Responsibilities

Installation, commissioning, testing, and maintenance of Access Control, CCTV, FAS, and BMS systems.
Diagnose and resolve hardware, software, and network-related issues in security and automation systems.
Perform preventive and corrective maintenance activities as per service schedules.
Configure and troubleshoot servers, workstations, and system software related to security platforms.
Monitor system performance and ensure maximum uptime for client installations.
Coordinate with customers to understand service requirements and provide timely resolutions.
Prepare service reports, maintenance records, and technical documentation.
Support system upgrades, expansions, and migration activities.
Ensure compliance with safety standards and company procedures.
Provide technical guidance and training to end users when required.

Required Skills & Qualifications

Diploma / Bachelor's Degree in Electronics, Electrical, Instrumentation, Computer Science, or a related field.
Minimum 4 to 5 years of hands-on experience in:
- Access Control Systems
- Fire Alarm Systems (FAS)
- CCTV Surveillance Systems
- Server Installation and Troubleshooting
- Building Management Systems (BMS)
Good knowledge of networking concepts, IP addressing, switches, and routers.
Experience with system integration and troubleshooting.
Ability to read technical drawings, schematics, and system layouts.
Strong communication and customer-handling skills.
Willingness to travel to client sites as required.

Preferred Certifications

Access Control System Certifications
CCTV/VMS Certifications
Fire Alarm System Certifications
BMS Vendor Certifications
CCNA or Networking Certifications (Preferred)

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About Johnson Controls

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intense