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About this Field Installation Specialist role at Daniels Sharpsmart

Daniels Sharpsmart · Hybrid · Remote
Daniels Health is seeking a dynamic professional to join our team as a Field Installation Specialist. This role combines site assessments for new and prospective customers with hands-on installation management of Daniels Health’s revolutionary Sharpsmart technology and other waste stream solutions. You’ll play a critical role in ensuring smooth program implementation, enhancing operational efficiency, and delivering exceptional customer experiences.
 
We’re on a mission to make healthcare safer. Daniels Health provides reusable medical waste containers designed to reduce needlestick injuries and support sustainability. After use, we professionally clean and sanitize each container for reuse, while responsibly disposing of medical waste at our treatment facilities. Our closed-loop system ensures safety, compliance, and environmental responsibility for our customers.

What You’ll Do:

  • Travel extensively (50-80%+) across the U.S. to customer sites for assessments and installations.
  • Conduct site evaluations, collecting and analyzing data on medical waste programs, container counts, and staging/storage areas.
  • Identify risks and recommend efficiency improvements to support successful program implementation.
  • Coordinate logistics for product shipments, staging, and storage at customer facilities.
  • Manage onsite installation teams (internal staff and third-party contractors), ensuring timely and accurate execution.
  • Physically assemble and install products within healthcare environments, including secure mounting on walls, carts, and other surfaces.
  • Use power tools and fasteners for various surfaces (drywall, metal, tile, plaster, stone).
  • Educate customer stakeholders on Daniels Health solutions and provide first-class support during transitions.
  • Build installation schedules considering hospital operations and access restrictions.
  • Document challenges, incomplete items, and facilitate post-installation handoff to Account Management and Field Service.
  • Solo support for container relocations and small-scale installations as needed.
  • Must-Have Qualifications:

  • Strong customer service, communication, and interpersonal skills.
  • Highly organized with an analytical mindset and attention to detail.
  • Ability to work independently, prioritize tasks, and meet deadlines under pressure.
  • Intermediate Microsoft Excel and general PC skills.
  • Willingness to travel 80%+ with overnight stays (40+ weeks per year).
  • Experience using tools such as drills, screwdrivers, hammers, tape measures, and levels.
  • Physical ability to lift up to 50 lbs., push/pull up to 1500 lbs., walk 20,000+ steps daily, and stand for extended periods.
  • Live within a one hour drive to a major commerical airport.
  • Nice-to-Have Qualifications:

  • Experience in healthcare environments, medical waste, EVS, or related fields.
  • Advanced organizational and critical thinking skills.
  • Ability to adapt quickly to changing situations and limited data.
  • Work Environment:

  • Frequent air travel and overnight stays.
  • Extended time on your feet in healthcare environments.
  • Work from home office when not traveling.
  • Must be willing to comply with vaccination requirements for customer facilities.
  • Why You’ll Love Working Here:

  • Industry Leader: Over 20 years of excellence in medical waste management with top-tier NPS and delivery-reliability scores
  • 401K Matching: 50% employer match on up to 6% contribution (up to 3% employer contribution), with match starting Day 1, 5 year vesting schedule
  • Comprehensive Benefits: Medical, Dental, and Vision coverage effective Day 1; paid short-term disability; company-sponsored life insurance; and more.
  • Job Stability: As an essential healthcare service provider, we’re recession-proof and non-seasonal.
  • Permanent Role: Permanent, full-time role with a standard Monday–Friday schedule (typically 8 AM–5 PM). Flexibility is required when servicing hospitals or traveling.
  • Empowering, visionary culture: We think differently, act boldly, and value authenticity, creativity, and trust. Our team thrives on innovation, agility, and purpose-driven work, where every unique talent contributes to meaningful impact in healthcare.

  • Ready to Apply?
    We’d love to hear from you! Click “Apply” to start your journey with Daniels Health.
     
    Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.
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