About this Field Account Manager Redi Carpet role at HD Supply
Build relationships. Own your territory. Grow your career.
Redi Carpet is hiring a Field Account Manager to support and expand our customer relationships across the Philadelphia metro area. This is a high-impact, face-to-face role for someone who thrives on building trust, solving real customer challenges, and seeing the direct results of their work.
As a Field Account Manager, you’ll partner closely with property managers and decision-makers, becoming their go-to resource for flooring solutions that keep their multifamily communities moving. You’ll have autonomy in your day, support from an established brand, and the opportunity to grow within a company that invests in its people.
If you’re energized by relationship-driven sales, enjoy working in the field, and want a career—not just a job—with a stable, growing organization, we’d love to connect.
Preferred Qualifications
- Bachelor’s degree in business administration or a related field.
- Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
- Proficiency with Salesforce.
Job Summary
Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities, and Key Accountabilities
- Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.
- Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.
- Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.
- Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.
- Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
- Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
- Reviews customer portfolio to identify and drive action with underperforming accounts.
- Collaborates with inside sales to support business growth and development.
Nature and Scope
- Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
- Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
- May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
