Job Title

Job Description Summary

Job Description

Facility Site Advisor

Global Occupier Services

Dublin

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

We have a new opportunity for a dedicated Facility Site Advisor to join our market-leading Global Occupier Services business, working with our Dublin-based client.

Core function

The Facility Site Advisor is a key member of the Cushman & Wakefield onsite account team for the client. This individual shall provide a positive experience at the client’s offices, ensuring that employees feel well supported and productive.

The role will provide tactical support related to workplace tools and processes to ensure the facility remains ready to receive employees each day. This individual will be the eyes and ears of the workplace, and the first line-of-response for all employee needs, partnering with cross functional teams to help take the employee experience to the next level in support of the client’s workplace priorities.

The ideal candidate will be hospitality-focused, showcase a contagiously positive attitude and exceptional communication skills and can support facilities management and operations professionals in a faced-paced environment. The FSA is a collaborative, energetic self-starter who will thrive in situations where they can interact with and help people.

Principal Responsibilities

• Vendor relationship management for the oversight of office-standard vendors such as coffee/snacks, office supplies, confidential shredding, first aid and plant maintenance, HVAC, and janitorial.
• Will act as the liaison with property management on all building/site issues.
• Serves as a liaison/support between Workplace and other departments, such as: Safety, Business Technology, Benefits, Workday Life/Employee Programs, People & Purpose, Legal & Compliance, Marketing, etc.
• Schedule work orders via C&W’s CMMS to ensure timely completion
• Implementation of Workplace Programs and Operations (may include, but not limited to): handling internal service ticket system requests; general office repairs; furniture or internal office moves; coordinate and help facilitate safety programs; budget tracking and expenses - requisitions and purchase order processing & submission, invoice tracking, credit card expenses, departmental actuals, and accruals; monitoring space utilization and assigning work stations; new hire orientations etc
• Helps facilitate, plan, and coordinate social events sponsored by Workday Life programs, i.e., Wellbeing, Giving and Doing, Belonging and Diversity, Benefits, and more.
• Carrying out other ad-hoc duties relevant to this role.
• When required according to location - Greeting visitors and security, badging; meeting coordination, car parking access management
• When required according to location - Stocking of supplies and office supply ordering; maintaining office aesthetics
• When required according to location -Mail - receiving, delivering, shipping out, etc.

Skills

• Ability to motivate and supervise on site supply partner teams and liaise with the supply partner
• Strong interpersonal skills with focus on customer service
• Must be a team player
• High level of personal organisation and self-motivation
• Keen sense of customer service
• Ability to logically deal with the unexpected and work through crisis situations
• Good multi-tasking skills
• Must be precise and pay attention to details

Knowledge

• 2+ years experience in Facility Management/Office management
• Experience in similar role in an international company is strongly preferable
• Very good knowledge of written and spoken English is a must
• Experience in dealing with vendors and customers is a must
• Competent user of Microsoft Tools (Word, Excel, Pivot, PowerPoint, SharePoint, Outlook, OneDrive, Planner)
• Knowledge of budget/financial management

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

·       Must have ability to stoop, stand, climb, frequently lift a minimum of 20kg

·       Ability to speak clearly

·       Ability to read and understand information presented orally and in writing

·       Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematic

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.