Hotel: Phāea Cretan Malia, a member of Design Hotels

As the Food and Beverage (F&B) Manager at PHĀEA, you are entrusted with overseeing all aspects of the property’s dining experiences, ensuring exceptional service and culinary excellence. Your role involves managing various F&B outlets, including restaurants, bars, room service, F&B offered experiences and banquet facilities, while maintaining the highest standards of hospitality and professionalism. With your leadership, strategic planning, and attention to detail, you play a pivotal role in creating memorable dining experiences that align with PHĀEA's vision of luxury and guest satisfaction.

About Phāea

PHĀEA is a leader in the Greek hospitality industry, bringing an authentic approach to experiential travel and luxury – one that is inspiring yet effortless, elevated yet conscious, highly curated yet understated.

Born in Crete, PHĀEA comprises a collection of properties – Phāea Blue, a member of SLH, Phāea Cretan Malia, a member of Design Hotels, Village Heights Resort and Koutouloufari Village Holiday Club. These properties blend bold design, responsible living, and authentic experiences, immersing visitors in the genuine Greece. PHĀEA is expanding to introduce undiscovered Greek destinations into its portfolio. 

Together, we are on a journey of learning and evolution, where every day is an opportunity to develop new skills, to embrace new experiences, and to take another step forward towards our vision of an altogether kinder hospitality.

At PHĀEA, we apply principles of equal treatment and equal opportunities and are committed to creating a working environment that promotes respect, diversity, and inclusion.

PHĀEA is proud to be Great Place To Work® – Certified™, reflecting our commitment to an inclusive, welcoming and people-centered work environment.

Culture Fit

• Contribute to the curation of extraordinary, guest-centric, luxury and meaningful travel experiences that tell the story of a truer, more timeless Greece.
• Contribute to a culture of collaboration by crafting authentic relationships and encouraging the personal and professional growth.
• Engage with and support the values of Phāea – Consciousness – Innovation and Community - through your day-to-day work and your interaction with team members and guests.

Job Fit- Responsibilities

• Implement & communicate the brand strategy within the F&B department, ensuring alignment with organizational goals and objectives.
• Maintain adherence to all legal standards and regulatory obligations within the F&B domain, including labor laws, health and safety codes, and data privacy regulations.
• Lead, mentor, and manage the F&B team, fostering a collaborative and efficient work environment.
• Oversee the recruitment, training, staff schedule, performance review, and retention of key F&B team members, ensuring high standards of service delivery.

• Manage the F&B budget, including cost control measures, revenue targets, and expense management.
• Monitor inventory levels and procurement processes to ensure efficient stock management and minimize operational costs.

• Ensure efficient labor productivity by managing staffing levels and schedules effectively.
• Prepare forecasts and analytical reports to support informed decision-making and strategic planning.
• Oversees all F&B operations, from prearrival to departure, to ensure seamless dining experiences for guests by maintaining high service standards, food quality, and presentation.
• Address guest feedback and concerns promptly, striving to exceed expectations and enhance satisfaction levels.
• Implement quality assurance protocols to uphold F&B standards and ensure consistency in service, food preparation, and presentation.

Requirements

• Proven experience in Food and Beverage management, preferably in a resort
• Proficiency in MS Office.
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• English language proficiency.

Nice-to-Have:

• Bachelor’s degree in hospitality management or a related field.
• Experience in international luxury brands.
• Knowledge of local food safety and hygiene regulations.
• Additional language proficiency.

Benefits

What we offer

• Comprehensive hospitality and department-specific training.
• Qualification-Linked Compensation Package.
• Opportunities for career advancement.
• Supportive and welcoming work atmosphere.
• A wide variety of benefits