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Executive Director of Tech Advisory

About the Tech Advisory & Sales Team

Tech Advisory & Sales team supports both JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology and real estate agendas through the use of technology. By combining innovative JLLT technologies with WD’s world-renowned expertise, we’re able to unveil untapped opportunities to shape the future of real estate for a better world. 

Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected and address every aspect of the employee experience and their well-being. 

Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware and technology services, as well as innovations from venture-backed companies.  Our best-of-breed portfolio is designed to meet and exceed the industry’s demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space. 

Role Purpose

The Executive Director of Tech Advisory is accountable for all elements of Technology for the assigned Sub-Division, including priorities for the vertical division to differentiate, client NPS & delivery escalations, and market penetration strategy. The Executive Director of Tech Advisory  acts as overall technology advisor lead for the Sub-Division and aligned accounts to define technology-enabled growth and operating efficiency priorities. In this capacity they own and communicate the technology strategy for the vertical in close collaboration with broader JLL Technology strategy. This includes ensuring Technology delivery meets client expectations of JLL’s contracts. The Executive Director of Tech Advisory is directly responsible for the go to market strategy and execution across the Sub-Division for the portfolio of JLL technology products.

The role requires well versed expertise across many domains of real estate and facilities culminating in the bringing together of multiple software product and services solutions to solve complex challenges. The role requires strategic problem-solving ability and established credibility in the Commercial Real Estate community that instills confidence and trust.

Key responsibilities include:

Technology Advisory

·       Accountable for all elements of Technology for the Sub-Division.

·       Serve as the lead technology advisor for the Sub-Division and aligned accounts.

·       Define priorities for Account Tech Advisors aligned to accounts in Sub-Division for NPS Improvements, Internal Education, Growth and Innovation.

·       Participate in account team and client meetings to drive awareness and adoption of JLL’s technology strategy, platforms, and products.

·       Establish and monitor technology priorities that enhance the Sub-Division's competitive advantage, communicate VOC to Product teams.

·       Support SD Sales team with strategic tech guidance for complex or major pursuits in the division ensuring alignment with account tech roadmaps.

·       Partner with Technology Delivery Executive for the Sub-Division to align priorities, communicate technology initiatives as well as drive technology adoptions within the Accounts in the Sub-Division and resolve and oversee delivery escalations.

Technology Sales

·       Develop and oversee comprehensive technology sales strategy for the Sub-Division.

·       Provide account segmentation strategy of accounts in the Sub-Division.

·       Provide input to Technology Sales Managers to align sellers to accounts and opportunities.

·       Design market penetration strategies for technology products and services in assigned Sub-Division; works with BD, Marketing and Sales Managers to activate.

·       Collaborate with Sales teams; removing barriers to sales with the WD accounts business, managing sales escalations and deconflicting sales motions.

·       Participate in deal go-no go, deal strategy development for key clients/opportunities.

The Candidate Experience

• 10+ years of sales or sales solutioning experience at a large, global organization.

• Experience across multiple disciplines of Corporate Real Estate services, technologies and/or solutions.

• Proven capabilities in growing relationships at the senior executive level and C-Suite for global, Fortune 500.

• Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers. 

• Outstanding stakeholder management skills and ability to influence and motivate others on a team and help them succeed.

• High attention to detail and very organized with strong analytical and problem-solving skills.

• An excellent communicator with strong written and verbal presentation skills.

• Results driven, and thrives in a fast-paced, high-growth work environment.

• Ability to supervise and manage multiple projects at the same time.

• Capacity to conceptualize as well as operationalize commercial strategies.

• Ability to efficiently interact with company senior leaders.

• Superior organizational awareness.

• Experienced at managing diverse and geographically remote teams.

• Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.

• Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce.

Behavioral Competencies

• Passion to Win – wakes up every day thinking about how to engage new clients and beat the competition.

• Strategic mindset – able to see big picture and future direction of the business, then translate into achievable new business development opportunities. 

• Influential – persuasive yet instills confidence among stakeholders, gravitas to drive change and obtain results.

• Connector – can bring together various constituents across the organization to help drive client solutions.  

• Thrives in Ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders. 

• Obsessed with customer habits – can use data derived from those behaviors; and trends within the industry to drive share of wallet.   

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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