Agency

Department

Provides strategic and operational leadership for enrollment management functions, including student recruitment, admissions processing, and related enrollment technology. Leads the development and execution of enrollment strategies and processes designed to support institutional enrollment goals, improve the prospective and incoming student experience, enhance operational efficiency, and support data-informed decision-making. Provides leadership and oversight to directors, managers, and staff responsible for assigned Enrollment Management functions.

Position Description

• Evaluates enrollment processes and the prospective student journey to identify service gaps, operational inefficiencies, and opportunities to improve recruitment, admissions, and enrollment outcomes. 

• Uses enrollment, recruitment, admissions, and operational data to evaluate performance, identify trends and opportunities, establish priorities, and support strategic and operational decision-making. 

• Provides leadership for enrollment-related technology and systems associated with recruitment, admissions processing, communications, applicant management, and related business processes. 

• Develops, recommends, implements, and evaluates policies, procedures, workflows, and business practices related to assigned Enrollment Management functions. 

• Interprets and applies applicable University and Texas A&M University System policies and procedures and relevant state and federal requirements within assigned areas of responsibility. 

• Collaborates with University leadership, academic and administrative departments, System offices, and other internal and external stakeholders to coordinate enrollment initiatives, resolve issues, and advance institutional enrollment priorities. 

• Provides fiscal and resource oversight for assigned recruitment, marketing, travel, operational, and staffing resources. Monitors expenditures and promotes responsible use of university resources. 

• Represents Enrollment Management and the University in meetings, committees, professional activities, community engagement, and interactions with external organizations as assigned. 

• Develops and monitors operational goals, performance measures, and service expectations for assigned areas and implements improvements to support accountability and continuous improvement. 

• Supports the Vice President of Enrollment Management in the development and implementation of divisional priorities, enrollment initiatives, and special projects. 

• Performs other duties and projects as assigned. 

Supervisor/Subordinates

Supervisor: 
Vice President of Enrollment Management

Subordinates: 
Provides direct supervision to director, assistant director, and other assigned positions within Enrollment Management. Provides indirect leadership to employees reporting through subordinate supervisors and managers.

Job Requirements

Education and Experience

• Bachelor's degree in an applicable field or equivalent combination of education and experience. 

• Ten years of related experience, including progressively responsible experience in enrollment management, recruitment, admissions, or related higher education functions. 

• Experience providing leadership or supervision within enrollment management or a related functional area. 

Preferred:

• Master's degree in an applicable field. 

• Progressive leadership experience overseeing multiple enrollment-related functions. 

Knowledge, Skills, and Abilities

• Knowledge of enrollment management, student recruitment, admissions, and related higher education practices. 

• Knowledge of principles and practices related to strategic enrollment planning and enrollment operations. 

• Knowledge of applicable institutional policies, procedures, and regulatory requirements. 

• Ability to lead and manage multiple functional areas and provide effective supervision and leadership to directors, managers, and staff. 

• Ability to develop, implement, and evaluate strategies, processes, procedures, and operational improvements. 

• Ability to analyze enrollment and operational data and use information to support decision-making. 

• Ability to identify complex operational issues, evaluate alternatives, and develop effective solutions. 

• Strong organizational, planning, and project management skills. 

• Strong written, verbal, presentation, and interpersonal communication skills. 

• Ability to establish priorities and manage multiple initiatives and deadlines. 

• Ability to exercise discretion and independent judgment regarding significant operational and personnel matters. 

• Ability to collaborate effectively with university leadership, faculty, staff, students, System representatives, and external stakeholders. 

• Ability to maintain confidentiality and appropriately handle sensitive student, personnel, and institutional information. 

• Ability to work independently and collaboratively in a complex higher education environment. 

PC Skills

Knowledge of word processing, spreadsheet, presentation, database, student information, customer relationship management, reporting, and other enrollment-related technology and systems.

Working Conditions

Standard office environment. Position may require travel and driving a University or personal vehicle for University business. May require evening, weekend, or other work outside normal business hours to support recruitment events, enrollment activities, meetings, and institutional needs.

Required Documents: Resume, Cover Letter, References

The salary range for this position is $105,000-$115,000 annually or commensurate with experience.

Texas A&M University-Victoria Values: Together We Rise

Wisdom

Excellence

Respect

Integrity

Students

Empathy

Setting: Texas A&M University-Victoria is the most recent addition to the Texas A&M University System. The University was founded in 1973 as part of the University of Houston System and was transferred to the Texas A&M University System during the 89th Texas Legislative Session. A&M-Victoria is the only four-year university in a 100-mile radius and is just 30 miles from the Texas Gulf Coast. The University is a Hispanic-Serving Institution located in the Coastal Bend region of Texas. It serves the educational needs, promotes economic well-being, and advances the community and region's quality of life through teaching, research, and service excellence. The university is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), and it offers more than 50 academic programs, as well as concentrations and certificates. The university also has several accreditations for specific areas and programs, including from the AACSB, ABET, CACREP and CCNE. In addition to its recent transition into The Texas A&M University System, A&M-Victoria is in the process of adding academic programs in three major areas: aviation, agribusiness, and engineering. In addition to academic excellence, A&M-Victoria has a thriving Athletics program that offers six competitive teams: baseball, softball, men’s and women’s soccer, and men’s and women’s golf. The Jaguars are part of the National Association of Intercollegiate Athletics (NAIA), and the baseball, softball and soccer teams compete in the Red River Athletic Conference. The golf teams compete in the Association of Independent Institutions Conference. Learn more about Texas A&M University-Victoria's history, academic programs, and campus facilities here.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.