You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

The AI Gateway Service Owner serves as the steward of the service, accountable for its strategy, financial performance, OKR attainment, OLA/SLA compliance, governance, and continuous business value realization.

The AI Gateway Service Owner is accountable end-to-end for the enterprise AI Gateway — from architecture through build, launch, and ongoing operation. This is a hybrid technical/operational leadership role: hands-on enough to make and defend architecture decisions, disciplined enough to run the gateway as a production service with SLAs, and strategic enough to build the team and roadmap that scale it across the enterprise.

Principle Duties

• AI Gateway Service Owner leads the end-to-end architecture, delivery, and operation of the AI Gateway, defining secure, scalable patterns for LLM traffic management, integrating with enterprise platforms, and guiding implementation through reusable standards and engineering oversight.
• The role is accountable for running the gateway as a production service, ensuring reliability, security, performance, cost efficiency, and adoption through well-governed operational practices and support models.
• Lead multiple complex projects and initiatives; manages related teams, sets organizational priorities, and allocates resources
• Develop and maintain effective business relationships, coordinating service delivery in line with negotiated Service Commitments.
• Collaborate with business partners to ensure properly defined and communicated project requests.
• Maintain current knowledge of industry practices, trends and applications.
• Perform other duties as assigned.

Education

• Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience - Required
• Master’s degree in Arts/Sciences (MA/MS) and/or LOMA certification - Preferred

Work Experience, Skills, and Abilities

• 8+ years in platform/infrastructure engineering, with 3+ years owning a production service end-to-end - Required
• 5+ years people management and team leadership experience - Required
• Demonstrated experience architecting and operating API gateways, service meshes, or similar middleware at enterprise scale - Required
• Working knowledge of LLM/AI infrastructure (model routing, inference platforms, prompt/token management, AI security concerns) - Required
• Track record building and leading technical teams - Required
• Fluency translating technical tradeoffs into business risk and OKRs for executive audiences - Required
• Experience supporting a global, multi-region service footprint with region-specific compliance obligations - Required
• Experience with zero-trust architecture and enterprise AI governance frameworks - Preferred
• Familiarity with CI/CD platforms, artifact registries, and on-prem AI inference deployment - Preferred
• Background in cyber risk quantification or security engineering - Preferred
• Hands-on implementation experience with one or more leading AI gateway platforms: Kong AI Gateway, Portkey, LiteLLM, Noma Security, Cloudflare AI Gateway, AWS Bedrock Gateway / Azure AI Gateway - Preferred

#LI-CW1

#LI-Hybrid

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.

Compensation Range:

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.