Jobs Companies LingoAce Executive, Customer Service

About this Executive, Customer Service role at LingoAce

LingoAce · Onsite · Bangkok
  • Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
  • Guide customers in leveraging the company’s learning programs, tools, and platforms effectively.
  • Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs.
  • Provide insights and recommendations based on customer data, feedback, and learning outcomes.
  • Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.
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About LingoAce

Headquartered in Singapore with a global footprint, LingoAce is a growing and leading education technology company for language learning. With a growing team, certified teachers, and offices in the U.S., Southeast Asia, and China, we serve learners across 100 countries and regions. Hugh Yao, LingoAce’s founder and CEO, wished for his children to learn Mandarin Chinese effectively when living in Singapore. As a parent, Hugh realized that traditional learning methods do not engage modern young learners. In 2017, he decided to bring Chinese learning to life through an online proprietary curriculum and started the LingoAce journey.

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