Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• Minimum 7 years administration / business support experience
• Provides interactive support including calendar management, meeting coordination, escalation routing, as well as employee onboarding and technology, and review of travel and expense reimbursement
• Strong Microsoft Word, Excel, PowerPoint & Outlook skills along with knowledge of Cisco Telepresence and Teams
• Ability to multi-task, self-starter who requires minimum supervision
• Effective comprehension, listening, verbal and written communication skills
• Ability to interface with Senior Executives
• Ability to proactively look for potential conflicts or issues and resolve
• Strong attention to detail
• Ability to prioritize and work well under pressure
• Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy
• Strong relationship skills and ability to work with a variety of constituent groups
• Research, prioritizes, and follows up on requests, including those of a sensitive or confidential nature
• Uses appropriate judgment and often interacts with other Executive Assistants across peers and clients
• Preparation and delivery of confidential documents to executive leadership, as well as agendas and documents for core routines, including leadership meetings
• Complete access reviews/Access Request (ARM) requests as needed

Desired Qualifications:

• Proficiency in Concur & Ariba systems
• Proficiency in internal technology ordering systems 

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Problem Solving
• Research
• Facilities Management
• Office Administration
• Oral Communications
• Recording/Organizing Information
• Written Communications

Shift:

Hours Per Week: