EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. 

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ 

EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.

The Senior Associate, Planning and Insights role is responsible for developing and driving business reporting and data-driven decision making for Invoice Simple and Joist. In this role, you will track, analyze and forecast key business metrics to drive actionable insights and make operational decisions. You will partner with product, marketing and leadership team members to identify growth levers, wins, and risks before they surface while building performance narratives that influence decisions. This role serves as a key analytical partner across Invoice Simple and Joist leadership and reports to the Director of Planning and Insights. 

Key Responsibilities: 

• Develop and deliver insightful, executive-ready reporting and dashboards. Track business KPIs, SaaS metrics and OKRs 

• Partner with Leadership to analyze performance across new logo acquisition, upsell/cross-sell, and churn 

• Lead regular operational reviews with leadership; distill complex signals into crisp, actionable insights  

• Build performance narratives in partnership with leadership  

• Translate insights into clear, actionable recommendations to influence budgeting, roadmap, and quarterly planning  

• Identify opportunities through cohort analysis and segmentation 

• Develop performance forecasting models in partnership with business leadership and central EverPro finance and data team members  

• Partner with GTM and Product teams to evaluate strategic bets, model outcomes, and support prioritization 

• Support leadership decision-making through strategic analysis, business cases, and ad-hoc modeling 
   

Qualifications: 

• 5+ years of experience in high-growth startup operations, finance, business strategy, consulting 

• Financial modeling expert highly motivated by solving business problems  

• Fluency with SaaS metrics and KPIs  

• Expertise in data visualization and business intelligence tools. 

• Experience with SQL, Python, or R for data manipulation and analysis. 

• Proven track record of driving growth through data-informed decisions. 

• Experience with PLG business models highly valued 

Personal Characteristics: 

• Strategic thinker with commercial mindset 

• Deeply curious about how our business works and willing to go deep with functional teams to help them succeed 

• Fluent in data but grounded in business outcomes. 

• Proactive investigator who combines statistical rigor with business acumen. 

• Natural communicator who can translate complex data into accessible insights. 

• Exceptional influence builder who can drive decisions through data storytelling. 

• Team-oriented collaborator who works effectively across functions. 

• Comfortable toggling between high-level business framing and tactical insight delivery 

Where: Remote, Ontario/Canada

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada - if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Ideally, the candidate is based in the Greater Toronto Area. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, our Toronto office, Vancouver office, or to other office locations around North America. 

Benefits & Perks  

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

• Robust wellness benefits, including an annual wellness stipend

• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you 

• Continued investment in your professional development

• Employee Stock Purchase Program

• Registered Retirement Savings Plan (RRSP) with 4% company match  

Compensation

The target base compensation for this position is $130,000 to $145,000 CAD per year in most locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. 

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.