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2026-11-05

¿Quieres desarrollar tu carrera profesional?

BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. Somos más de 121.000 profesionales que trabajamos en equipos multidisciplinares y de perfiles tan diversos como financieros, expertos jurídicos, científicos de datos, desarrolladores, ingenieros o diseñadores.

¿Qué estamos buscando?

Collaborate with the E-Commerce Platform Manager in defining the working plan for the eCommerce Support unit, defining key IT projects to improve the functionalities of the e- commerce platforms under his/ her responsibility. Focus on ensuring the optimal use of the applications - Provide specialized functional support in using eCommerce platforms to Global Markets (GM) desks and external clients - Work closely with IT and external platform providers in managing and solving eCommerce platforms’ incidences. Assist in identifying and analysing the incidence, and in monitoring and testing its resolution. Focus on channelling technical issues of these platforms to the respective internal or external IT department - Coordinate the interaction with IT and external platform providers in projects related to new developments and functional improvements in the eCommerce platforms. Act as the project sponsor and be the first source of information towards IT and external platforms’ providers - Define the scope, objectives, planning and valuation for each project. Identify the required solutions, taking into account eCommerce platforms current capabilities and the more viable options in terms of developments, budget, etc. Focus on understanding GM desks and clients’ needs, and proposing specific solutions - Validate and review the IT solution model and project planning. Make sure and check that the solution fits with the Trading/ Sales and external users eCommerce needs - Monitor the project development and implementation. Help in solving problems and bottlenecks (participants’ coordination, etc.) - Review mock-ups and prototypes. Take part in form and functional testing, both in development and production environments - Validate the project final delivery to the both external and internal clients. Monitor the marketing plan and new platform/ developments KPIs, together with the E-Sales Manager - Configure new features and developments on platforms, enabling Sales and Trading teams to operate more efficiently - Facilitate the automation of specific processes related to the eCommerce platforms or tools. Focus on programming the required automation rules - Carry out training sessions with the Sales and Trading units, to explain new eCommerce platforms and/ or new functionalities and improvements. Elaborate supporting documentation and presentations for the demos and training sessions - Perform the on-boarding process for BBVA users and clients in the electronic platforms, according to the information provided by the E-Commerce Sales team. Focus on the coordination with Sales, Trading and E-Commerce Sales teams - Collaborate in eCommerce platforms audits. Propose and implement solutions for the detected audit weaknesses (IT developments, operating processes modification, etc.). - Elaborate and distribute periodic and ad-hoc reports based on the electronic platforms ́ performance. Provide inputs about the eCommerce platform performance, contributing to the Global Markets (GM) Management and Sales/Trading teams decision making processes

En caso de requerir algún ajuste razonable* en tu proceso de selección, comunícalo al reclutador/a en el primer contacto.

En BBVA creemos que contar con un equipo diverso, nos hace ser un mejor banco. Por este motivo apoyamos activamente la diversidad, la inclusión y la igualdad de oportunidades, sin importar cual sea su origen étnico o nacional, sexo, edad, religión, discapacidad, orientación sexual, identidad o expresión de género, la condición social, la condición de salud, las opiniones, el estado civil o cualquier otra que atente contra la dignidad humana y tenga por objeto anular o menoscabar los derechos y libertades de las personas. Estamos seguros que cultivando un ambiente de trabajo colaborativo e inclusivo podremos mostrar lo mejor de nosotros mismos.

*Los ajustes razonables comprenden las modificaciones y/o adaptaciones que podrá hacer la empresa , durante tu proceso de selección, con la finalidad de que puedas llevar a cabo dicho proceso de forma adecuada.

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