About this Distribution Controller role at Tiger Brands
It's fun to work in a company where people truly BELIEVE in what they're doing!
Manage the Driver Sales team to ensure deliveries are on time, in full, and according to agreed schedule and volumes. Manage the effective distribution of products. Identify and implement best fit route optimization model and systems. Implement bakery’s operational plans to optimize distribution channels and penetrate the market.WHAT YOU WILL DO:
Sales
Support Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.
Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants)
Conduct daily driver debriefs to review route performance, utilising the debrief form
Consistent monitoring of the distribution network (Route viability and Performance).
Manage returns and stock on truck
Liaise with Telesales
Fill in as a relief Distribution Controller where required
Meet daily, weekly and monthly sales targets
In-trade Execution
Credit returns minimized as per Bakery policy
Baskets Management- Baskets’ Movement, Basket Counts and control
Customer relations
Open new accounts (Cash/Credit account customers in General Trade)
Ensure outstanding monies are collected daily
Ensure special deliveries made and customer queries handled
Ensure that the customer data is reviewed and updated regularly
Quality
Understand the requirements of product quality
Learn how to deal with customer complaints
Report consumer complaints to Sales Manager
Manage market incidents
Understand and manage the withdrawal/recall process
Understand the logistics process
Trade Marketing
Support customer and route plans
Support plan and implement competitive sales plans to bring about a substantial volume growth
Understand applicable Channel Strategies
Understand the Customer Management process
Understand Pricing Strategies
Safe and responsible use of the vehicle
Vehicle defect management
Liaise with distribution on kilometers
Account for stock and money
Manage driver orders
Manage outgoing stock versus route sheets
Manage driver balances
Manage returns
Manage stock on truck
Staff management
Control of weekly wages
Implement a leave roster
Manage crew attendance
Manage pipeline time
Do on-the-route coaching
Ensure that drivers maintain a tidy, professional appearance at all times
Attend to disciplinary issues
Distributor management
Balance distributors
Highlight order changes
Truck Management
Understand truck capacities and make adjustments where required
On time delivery
Manage departure times
Manage emergency / second round deliveries
Positive basket flow
Manage baskets
Crew Supervision
Manage discipline (late-coming, absenteeism, etc)
Ensure transport has been arranged for Driver Salesman & Van Assistants
Ensure that drivers receive all invoices and that it balances back to stock on truck
Manage departure times & on-time delivery
Manage leave rosters & ensure leave relievers are in place
Manage day off rosters and ensures the reliever is in place
Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding
Induction
Standardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.
WHAT YOU WILL BRING TO THE TABLE:
Experience
Matric or equivalent qualification
National Diploma/3 year Degree in Sales & Marketing preferred
Minimum of 3 years sales experience in a FMCG environment
Valid drivers’ license
Prepared to work long hours when required
Prepared to work weekends and public holidays
Prepared to work in informal and formal trade sector
#LI-KM3
In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
