About this Dispatcher - Part Time role at Hutchinson Regional Healthcare System
A brief summary of what's ahead
Location:
Hutchinson Regional Medical CenterFull Time Equivalent (FTE):
0.5Job position summary:
Assumes responsibility for switchboard operation, alarm monitoring, after hours answering service, functions as the communications hub for the facility, disseminates information and maintains departmental records.The benefits have never been more rewarding. Here are a few things we offer:
Paid Parental Leave
Tuition reimbursement
Paid time off
Holiday premium pay
Shift and weekend differential pay
401k with a 6% employer match
Medical, Dental, and Vision coverage
Employee assistance program
Here is a look at the full job description:
Dispatcher - Part TimeEssential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Monitor and dispatch internal emergency response to all Kansas Standardized Emergency Codes integrated with Life and Facility Safety alarms.
- Provide and disseminate information and maintain departmental records. Work closely with 911 dispatches during emergency situations.
- Perform as Communication Center during Hospital Incident Command System activation for internal or external disasters such as Mass Casualty or Severe Weather situations
- Receive after hours calls and route appropriately as directed.
- Demonstrate proficient and efficient receipt and relay of communications via mastery of switchboard, public address systems, written, oral, and electronic communications.
- Utilizes Hutchinson Regional on-call systems in an efficient and accurate manner including the interpretation of practice and departmental schedules, demonstrating conformity with Telecommunications protocols for contacting staff.
- Act in accordance with the established mission, vision, and values.
- Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
- Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
General Responsibilities:
Perform other duties as assigned.
People Management Responsibilities:
Does this position have people management responsibilities?:
☐ Yes 🗷 No
“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.
"No" indicates that this position does not involve managing team members.
Minimum Qualifications:
Required Education and Experience
- none
Required License/Certifications/Registrations
- none
Preferred Qualifications:
Preferred Education and Experience
- Associate’s Degree or higher in communications or related field.
- Previous switchboard or dispatching experience.
- One-year office or healthcare employment.
Preferred License/Certifications/Registrations
- none
Knowledge, Skills, and Abilities:
- Active listener of transmissions of various types of communication messages (written, oral, and electronic communications).
- Strong background in customer service.
- Moderate computer level skill.
- Keyboarding skills.
- Demonstrated ability to communicate effectively.
- Knowledge of medical terminology.
- Microsoft Office software program utilization (Excel, Word)
Physical Requirements:
With or without accommodation.
- Sedentary Work: Occasionally exerting up to 10 lbs - frequently exerting up to 5 lbs. Less than 10% of the day may be standing or walking.
We provide equal employment opportunities
Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind.
We participate in E-Verify
We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment. We will only use E-Verify once you have accepted a job offer and completed form I-9.