About this Director, Security Delivery role at Thinkahead
The Director for Security Delivery is responsible for managing the go-to-market, practice resources and overall strategy in alignment with other senior leaders within AHEAD’s Security practice. This position will be responsible for building and maintaining business, executive and operational relationships with critical vendors. They will manage and support their direct reports (client services team) in order to develop and maintain a high performing team.
The Director will work in partnership with the Security Leaders and Sales teams to ensure Practice deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes.
They work in partnership with the team to ensure the Practice is executing and delivering on our financial commitments of margin and revenue recognition to the business.
In addition to managing and delivering client engagements, you will work in partnership with multiple leaders across AHEAD’s geographies to help support development of sales artifacts, proposals, and collateral for existing and prospective clients.
Roles and Responsibilities
- Manage to the overall Practice P&L.
- Recruit and hire consultants and engineers as practice growth dictates supporting both client services and pre-sales functions
- Establish and maintain go-forward practice multi-year business plan for growth in coordination with other Security practice leaders
- Build and maintain vendor and industry relationships for the region(s) assigned
- Work with AHEAD teams to develop and deliver business and technical solutions to client satisfaction.
- Work hand-in-hand with Services team to build standardized deliverables and define our best practices.
- Prepare Proposals and Statements of Work in response to customer/sales requirements.
- Explore opportunities to create cross-practice capabilities.
- Develop and support client relationships in support of pre-sales and product / services bookings.
- Manage overall team utilization and implement techniques to improve engagement productivity
- Work within standard and accepted AHEAD accounting guidelines for management of P&L and conform to operational accounting responsibilities.
- Lead teams on work in accordance with established budget, schedules and quality standards.
- Work with other Practice Leaders to Identify and resolve issues critical to the clients' strategic and operational success.
- Understand IT industry and technology trends.
- Transfer knowledge, monitor engagement team performance, and provide feedback.
- Align resources with company initiatives, processes and methodologies.
- Provide engagement feedback to the AHEAD teams to continually improve solution offerings.
- Lead, coach, and develop consultants and client services delivery personnel
Qualifications
- 10+ years of hands-on experience architecting and configuring related solutions across security which may include identity, security operations, data security, vulnerability management, cyber resilience, cloud security, and/or red teaming.
- Possess a broad base of technical skills, business acumen, and a strong desire to support the practice and client.
- Experience managing, mentoring, and coaching people.
- Understand the detail behind the implemented solution and having the ability to communicate the high-level vision with the client.
- The ability to think past the products and create solutions to meet the business/IT needs.
- Encompass strong listening and interpersonal skills, an ability to solve complex problems, a big picture mentality, and an aptitude to visualize the solution.
- Able to foster teamwork among the delivery team(s).
- Proficiency in hardware, software and/or operating systems environments.
- Ability to manage a team environment.
- Proven troubleshooting & problem-solving ability
- Presentation and facilitation of executive level meetings, group presentations, and collaborative technical workshops.