Location: Remote – South Africa
Employment Type: Permanent, Full-Time
Working Hours: Monday to Friday, US Central Time (8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM CT)
Industry: Ecommerce / Consumer Products

About the Opportunity

We are seeking an experienced, commercially minded Director of Recruiting to take full ownership of the talent acquisition function for a rapidly growing US-based ecommerce business.

This is a senior, hands-on leadership opportunity for a recruitment professional who thrives in a fast-paced, high-performance environment and has a proven track record of identifying, attracting, assessing and securing exceptional talent.

The successful candidate will be responsible for developing and managing the entire recruitment process, from strategic sourcing and candidate engagement through to structured assessments, interviews, offers and onboarding coordination.

You will recruit across a diverse range of functions, including ecommerce, marketing, operations, product management, Amazon marketplace operations and senior leadership.

This role requires someone who can combine strategic thinking with hands-on execution, establish scalable recruitment systems and consistently deliver measurable hiring results.

Requirements

Key Responsibilities

Full-Cycle Recruitment & Talent Acquisition

• Own and manage the complete recruitment lifecycle across multiple departments and seniority levels.
• Develop and execute effective sourcing strategies to attract high-calibre talent.
• Manage 5–10 active vacancies simultaneously while maintaining exceptional candidate quality and turnaround times.
• Conduct initial screening calls, structured interviews and candidate evaluations.
• Lead recruitment for specialist, managerial and director-level positions.
• Build proactive talent pipelines for current and future hiring requirements.
• Manage candidate negotiations, offers and hiring coordination.

Recruitment Strategy & Process Management

• Develop, optimise and document recruitment processes, workflows and standard operating procedures.
• Administer and coordinate structured assessments, personality evaluations, practical assignments and case studies.
• Ensure consistent and objective candidate evaluation throughout the hiring process.
• Identify recruitment bottlenecks and introduce improvements to increase efficiency and hiring quality.
• Build scalable recruitment processes to support business growth.
• Implement AI-powered recruitment tools and automation to improve sourcing, screening and administration.

Stakeholder & Agency Management

• Partner directly with senior leadership and hiring managers to understand recruitment priorities.
• Advise stakeholders on talent availability, candidate quality and hiring strategies.
• Manage external recruitment agencies and specialist talent partners.
• Establish clear performance expectations and accountability across recruitment partners.
• Provide regular recruitment updates, candidate recommendations and market insights.

Recruitment Analytics & Performance

• Develop and maintain recruitment dashboards and weekly performance reports.
• Monitor recruitment funnel conversion, applicant quality, interview performance and hiring timelines.
• Track key recruitment metrics, including time-to-fill, sourcing effectiveness and candidate experience.
• Use recruitment data to improve decision-making and identify opportunities for process improvement.

Employer Branding & Candidate Experience

• Represent the business professionally throughout the recruitment process.
• Maintain a strong employer brand across platforms such as LinkedIn, Glassdoor and Indeed.
• Deliver an engaging, professional and transparent candidate experience.
• Develop creative sourcing approaches through professional communities, referrals and industry networks.

Key Requirements

• Minimum 3–5+ years of proven full-cycle recruitment experience.
• Previous experience in a senior recruitment, talent acquisition or recruitment leadership capacity.
• Strong experience recruiting for ecommerce, digital marketing, operations, product and leadership positions.
• Experience recruiting for international businesses, particularly US or UK organisations, is highly advantageous.
• Agency recruitment, RPO or offshore recruitment experience is a strong advantage.
• Advanced knowledge of LinkedIn Recruiter, Workable and applicant tracking systems.
• Experience administering structured interviews, recruitment assessments and practical candidate evaluations.
• Demonstrated ability to manage multiple vacancies and deliver successful placements under tight deadlines.
• Experience managing external recruitment agencies and hiring stakeholders.
• Strong understanding of recruitment KPIs, dashboards and performance reporting.
• Practical experience using AI tools to improve recruitment productivity and efficiency.
• Experience working with CRM systems and documented SOPs.
• Excellent written and verbal English communication skills.
• Confident and engaging on video calls, with strong presentation and interpersonal skills.
• Highly organised, proactive and comfortable taking ownership of recruitment outcomes.

Key Performance Indicators

Success in this position will be measured against:

• Average time-to-fill of fewer than 45 days.
• Generating 250+ qualified applicants per role per week.
• Achieving 15+ completed candidate case studies per role per week.
• Maintaining an employer rating of 4.5+ on Glassdoor.
• Consistently positive candidate experiences and hiring manager feedback.
• Strong recruitment funnel performance and high-quality hiring outcomes.

Ideal Candidate Profile

The ideal candidate is a commercially aware recruitment leader who enjoys being directly involved in sourcing, interviewing and closing talent rather than solely overseeing a recruitment team.

You should be confident communicating with senior executives, comfortable challenging recruitment processes when improvements are needed and capable of building a highly effective talent acquisition function.

A proactive approach, strong accountability, excellent communication skills and a genuine passion for connecting exceptional talent with growing businesses are essential.

Application Requirements

Shortlisted candidates will be required to complete structured recruitment assessments and provide a short professional video introduction.

This is a fully remote position requiring full availability during US Central business hours.