Jobs › Companies › Highmark Health › Director of Emergency Services and Behavioral Health, St. Vincent

About this Director of Emergency Services and Behavioral Health, St. Vincent role at Highmark Health

Highmark Health · Onsite · Erie PA, 16502, 232 West 25th St

Company :

Allegheny Health Network

Job Description : 

GENERAL OVERVIEW:

Provide leadership and direction for nursing programming across the continuum with respect to the AHN focus 5: Quality and Safety, Customer Service, Growth and Access, Financial Stability, People. This position is accountable to the CNO for leading and executing strategies around nursing. Additionally, this position will actively collaborate with our offices and physicians across the continuum.

ESSENTIAL RESPONSIBILITIES:

  • Creates an environment that embraces cultural diversity and recognition that we are stronger as an interdisciplinary team when we embrace our differences.
  • Promotes an environment of transparency with the use of visual management boards on nursing units.
  • Promotes staff participation in the annual NDNQI nurse satisfaction survey. Additionally, coaches managers on identified opportunities from nurse satisfaction survey results.
  • Actively participates in review and identification of opportunities of nurse quality indicators as measured by NDNQI at individual department level partnering with nurse managers.
  • Benchmarks AHN-SVH performance against national best practices.
  • Pursues sharing of best practices through publication, presentation at conferences and networking with other AHN leaders throughout the system.
  • Performs large scale project management independently.
  • Implements and monitors initiatives to recognize, reward and incentivize staff.
  • Actively participates in the development and communication of nursing's shared vision.
  • Seeks out learning opportunities to enhance professional growth and development. Creates and updates personal professional development plan annually. Minimally meets state requirements for continuing education.
  • Identifies opportunities for journal publications for self and staff.
  • Participates in a research project.
  • Lead and support evidence based projects & nursing research by assisting in the identification of opportunities to incorporate the scientific method into nursing practice.
  • Financial stewardship: monitors, controls, and is accountable for maintaining departmental costs within budgeted allocations.
  • Builds trusting and collaborates relationships with other hospital departments, patient care units, ambulance services, medical staff, patient and families, law enforcement officers, clergy, morticians, media and other health facilities.
  • Utilizes a transformational leadership style to facilitate effective change management principles to drive needed improvements.
  • Reviews patient satisfaction data and findings from Press Ganey and assists in coaching managers formulate improvement plan.
  • Analyzes clinical service areas for operational effectiveness, using dashboards and other data sources.
  • Oversees and ensures that standards of care are maintained relative to quality management, utilization review, and discharge planning.
  • Accountable to ensure ongoing development and operation of Shared Governance model in all departments.
  • Serves as a consultant for nurse managers and medical staff on patient care or nursing issues assisting with interpretation of Health Center policies to ensure patient needs are met.
  • Through research and planning ensures patient care is delivered in accordance with the professional standards for nursing practice and is evidenced based.

QUALIFICATIONS:

Minimum

  • Master's Degree in Nursing
  • Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC)
  • BSN Degree

Preferred

  • Certifications by ANCC


 

Additional Employment Requirements:

  • CPR – American Heart Association
  • Act 34 Criminal Background Clearance Certificate
  • Act 33 Child Abuse Clearance Certificate
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.


As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.


Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.



California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Ready to apply to Highmark Health?
Apply to Highmark Health

About Highmark Health

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutio

See all jobs at Highmark Health →

Similar jobs

Highmark Health
Behavioral Health Consultant-Saint Vincent Family Medicine-Erie
Highmark Health
⚡ Apply early Erie PA, 16506, 2828 Sterretta... Onsite
● New 👁 Seen ✓ Applied 15h ago
Highmark Health
Division of Hematology & Medical Oncology - Medical Oncologist - Erie, Pa
Highmark Health
⚡ Apply early Erie PA, 16502, 232 West 25th... Onsite
● New 👁 Seen ✓ Applied 15h ago
Highmark Health
Physical Therapist / Casual - Acute Care
Highmark Health
⚡ Apply early Pittsburgh PA, 15212, 320 E N... Onsite
● New 👁 Seen ✓ Applied 1d ago
Highmark Health
Social Work Case Manager - Casual - Overnight - Forbes Hospital Emergency Department
Highmark Health
⚡ Apply early Monroeville PA, 15146, 2566 Ha... Onsite
● New 👁 Seen ✓ Applied 1d ago
Highmark Health
Nurse Practitioner or Physician Assistant- Outpatient Express Care
Highmark Health
⚡ Apply early Jefferson Hills PA, 15025, 120... Onsite
● New 👁 Seen ✓ Applied 1d ago
Highmark Health
Internal Business Systems Consultant
Highmark Health
⚡ Apply early PA, Working at Home - Pennsylv... Onsite $86,400–$86,400
● New 👁 Seen ✓ Applied 1d ago
Highmark Health
Summer 2027 Healthcare Analytics Data Science Graduate Intern
Highmark Health
⚡ Apply early PA, Working at Home - Pennsylv... Onsite
● New 👁 Seen ✓ Applied 1d ago
Highmark Health
RN - Adult Respiratory & Medical Surgical (April/May 27 Grads) Jefferson
Highmark Health
⚡ Apply early Jefferson Hills PA, 15025, 565... Onsite
● New 👁 Seen ✓ Applied 1d ago
Highmark Health
RN - ICU (April/May 27 Grads) Jefferson
Highmark Health
⚡ Apply early Jefferson Hills PA, 15025, 565... Onsite
● New 👁 Seen ✓ Applied 1d ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at Highmark Health

See all jobs at Highmark Health →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free