About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

Job Summary

We are looking for an experienced Digital Lead Functional Engineer – ServiceNow Asset Management to design, implement, and continuously improve Asset Management capabilities on the ServiceNow platform. This role combines deep functional knowledge of IT Asset Management with strong hands-on technical expertise to deliver scalable solutions across Hardware Asset Management, Software Asset Management, SaaS License Management, Contract Management, and enterprise integrations. Working closely with Product Owners, business stakeholders, Procurement, Finance, and Infrastructure teams, the successful candidate will translate business requirements into robust ServiceNow solutions while contributing to platform automation, data quality, and operational excellence. 

Key Areas of Responsibility

•    Design, implement, and optimize end-to-end asset lifecycle processes (request, procure, deploy, maintain, refresh, retire, dispose).
•    Configure, implement, and support ServiceNow Asset Management capabilities, including: 
o    Hardware Asset Management (HAM)
o    Software Asset Management
o    SaaS License Management
o    Contract Management
o    Discovery and CMDB integrations
•    Develop workflows, automations, reports, dashboards, and integrations. 
•    Ensure asset governance, compliance, audit readiness, and data quality. 
•    Partner with Procurement, Finance/FinOps, and vendors to optimize software licensing, subscriptions, and asset costs
•    Coordinate contract lifecycle activities, vendor relationships, and asset reporting

Skills & Competences

Technical Skills
ServiceNow or similar platforms
•    ServiceNow HAM, SAM, CMDB, Discovery, Service Catalog, Flow Designer, Integration Hub 
•    Contract & Vendor Management
•    IT Asset Management (ITAM)
•    Software License Management & SaaS Subscription Management
•    Asset Compliance 
•    Reporting and Data Analytics (ServiceNow Performance Analytics, Excel, Power BI) 
 
Process Knowledge
Strong understanding of:
•    ITIL Framework
•    IT Asset Management (ITAM)
•    Hardware Asset Management (HAM)
•    Software Asset Management (SAM)
•    Asset Lifecycle Management
•    Procurement Processes
•    Vendor Management
•    Financial Operations (FinOps)
•    Configuration Management (CMDB)
•    Contract Lifecycle Management
 
Preferred Certifications
ServiceNow
•    Certified System Administrator (CSA)
•    Certified Implementation Specialist – HAM
•    Certified Implementation Specialist – SAM
•    Certified Application Developer (CAD) (Preferred)
Industry
•    ITIL Foundation Certification
•    IAITAM Certifications (preferred)
•    FinOps Practitioner (good to have)
 
Key Competencies
•    Stakeholder collaboration and relationship management
•    Analytical and problem-solving skills 
•    Strong communication and collaboration 
•    Commercial and licensing awareness 
•    Continuous improvement mindset

Qualifications & Experience

•    Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or related field.
•    10 – 15 years of Enterprise Service Management or ServiceNow solutions.
•    Minimum 5 years working with Asset Management processes.
•    Extensive experience designing IT Asset Management processes within global organisations.
•    Experience with software licensing and compliance management.
•    Experience with hardware procurement and lifecycle management

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.