Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

JOB PURPOSE:

InSight Connect is a highly secure, purpose-built connectivity solution that delivers the full suite of InSight Platform capabilities. It provides the real-time connectivity foundation that supports Solar Turbines' connected-services program and associated revenue streams.

The Global Connectivity Enablement Group Manager is part of Global Connectivity Services within Solar Digital and Customer Services. This role provides leadership and oversight for worldwide InSight Connect enablement and is responsible for delivering operational excellence in connectivity projects execution.

The primary accountability of the role is to deploy, deliver, and sustain connectivity solutions for Solar Turbines customers worldwide. The position partners closely with MMS Sales and Operations to support new equipment sales, contract renewals, and connectivity growth objectives while ensuring customers receive the connectivity services required to meet contractual commitments.

The role leads a geographically dispersed team of Connectivity Engineers and collaborates with key stakeholders across the business to deliver standardized connectivity solutions globally. Responsibilities include coordinating resources, aligning priorities, supporting successful project execution, and ensuring connectivity solutions are delivered on schedule and in accordance with customer and contractual requirements.

In addition, the role is responsible for planning, organizing, and executing multiple complex connectivity projects. This includes managing resource capacity and schedules, monitoring connectivity enablement metrics, communicating project status, proactively managing delivery risks, and escalating issues that may impact customer commitments or business objectives.

The Global Connectivity Enablement Group Manager oversees the operational execution required to maintain connected assets and enable Solar Turbines' multi-tier connected aftermarket services. The role is accountable for driving efficient global project delivery through effective resource management, operational budget oversight, and the continuous balancing of priorities to ensure quality, timeliness, and consistency in connectivity deployments.

JOB RELATED STATISTICS:

Solar Digital Headcount:                                  Up to 10

Agency/Consulting Headcount:                      Up to 5

JOB DUTIES:

• Lead a geographically distributed team of high performing Connectivity Engineer professionals and connectivity specific projects.
• Accountable for hiring, managing, mentoring and developing the team resources to ensure successfully delivery of defined goals and objectives.
• Lead the team in building, executing and maintaining world class customer connectivity solutions.
• Implement, measure and report on common operating and execution procedures to provide standardized process execution functionality and the requisite infrastructure to enable effective, efficient, and cost-effective connectivity services.
• Manage overall planning, measured execution and delivery of Customer Connectivity projects
• Ensure project/department milestones/goals are met or exceeded and within approved budgets.
• Follow general policies and guidelines for projects under his/her control to ensure specific, management goals are met, and desired results are achieved. Impacts key quality goals including customer satisfaction, continuous improvement, and reoccurring revenue, timeliness, accuracy, efficiency, cost savings, process quality, etc.
• Responsible for any personnel related issues, performance reviews, as well as overall employee satisfaction for the team.
• Contribute to product and process design enhancements and formalizing of requirements and measurable standard execution processes to improve functional performance and efficiencies of the team.
• Responsible for performing other related job responsibilities as assigned by Solar Digital management from time to time.

Basic qualifications:

• 10 years or more of experience or at least 5 years of experience with Engineering master’s degree or related field.
• Experience in leading technical teams

• Strong understanding of Scaled agile execution methodology.

Top candidates will also have:

• 2 to 5 years or more experience in leading technical teams.
• Demonstrated leadership skills.
• Ability to adapt to shifting execution priorities, requirements and timelines through analytical driven problem-solving skills.
• Ability to effectively prioritize, delegate responsibilities and execute tasks in a high-pressure environment.
• Ability to work in a high-pressure, deadline-driven environment.
• Strong verbal and written communication skills.Passion for technology and innovation.
• Strong knowledge of Solar Turbines customer services business.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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