Position Summary

Role and Responsibilities

* Drive Impact: Lead end-to-end digital and e-commerce projects from initial business requirements through to production launch.

* Optimize the Journey: Take ownership of key e-commerce flows (checkout, payments, delivery, inventory, EPP, and trade-in) while continuously identifying operational gaps to improve the customer journey.

* Collaborate Globally: Work closely with local stakeholders (Marketing, Logistics) and global/offshore IT and development teams.

* Ensure Quality: Own the QA and UAT processes, support production releases, and rapidly resolve website or Shop App issues that impact business performance.

* Orchestrate Launches: Coordinate full digital readiness for major marketing campaigns and new product launches.

Skills and Qualifications

What You Bring:

* 2–3 years of proven experience in e-commerce, digital operations, or digital project management.

* Strong ability to translate complex business needs into clear functional requirements for dev and IT teams.

* Deep understanding of e-commerce platforms, customer journeys, QA methodologies, and production releases.

* High-level ownership, independence, and the multitasking skills needed to thrive in a fast-paced environment.

* Excellent written and spoken English alongside strong stakeholder-management abilities.

Bonus Points (Advantages):

* Background in e-commerce consumer electronics, or D2C environments.

* Hands-on experience with SAP Commerce / Hybris.

* Familiarity with analytics platforms like Adobe Analytics or GA4.

* Prior experience managing integrations for logistics, payments, inventory, or trade-in systems.

* Experience operating within a large global corporate matrix.

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