Jobs Companies Singapore Public Service Deputy Manager/Manager - Admissions and Academic Affairs Department

About this Deputy Manager/Manager - Admissions and Academic Affairs Department role at Singapore Public Service

Singapore Public Service · Onsite · Nanyang Polytechnic

[What the role is]

You will be leading data-driven initiatives, support strategic decision-making across student admissions and academic administration, and strengthen system capabilities.

[What you will be working on]

  • Leads and oversees a team responsible for data management, reporting and analytics, digital transformation, and systems enhancement initiatives.
  • Partners stakeholders across the Polytechnic to leverage data, streamline operational processes, and deliver digital solutions that enhance efficiency, governance, and user experience.
  • Manages and enhances admissions, enrolment, and academic-related systems.
  • Lead and manage CET learners' administration operations, including offer management and academic related matters
  • Leads and contributes to digital transformation initiatives that enhance service delivery and learners’ experience, including the development of e-workflows and process automation solutions using tools such as Microsoft Power Apps
  • Designs and develops dashboards and reports to support admissions, enrolment, and academic operations.
  • Leverages digital tools to generate accurate and meaningful statistics covering admissions, enrolment, academic performance, and student-related data, to analyse trends and patterns to provide actionable insights for management decision-making.
  • Support institutional reporting requirements and data submissions to external agencies.

[What we are looking for]

  • Relevant qualifications in Information Systems, Computer Science, Data Analytics, Statistics, Business Analytics, or a related discipline.
  • At least 3 years of relevant experience in systems administration, data management and analytics, digital transformation, or project management.
  • Experience in leading teams in projects and engaging stakeholders across multiple functions.
  • Proficient in data visualisation and reporting tools such as Power BI, Excel, or equivalent platforms.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Familiarity with SQL and business process improvement methodologies, and experience in the education or public sector environment will be an added advantage.
  • A team player with a positive attitude and strong leadership potential, with excellent stakeholder management, communication, and project management skills.

#LI-Onsite

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About Singapore Public Service

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!

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