About this Data Center Engineer role at Samsung
Samsung · Onsite · Mapletree Business City, Singapore, Singapore
Position Summary
We are currently looking for a Field Data Center Engineer to join a team that provides hands-on operational support for Data Centers. This role requires a combination of technical expertise and project coordination experience, and leadership capabilities to guide local teams and third-party vendors.Role and Responsibilities
Role Responsibilities:
- Perform on-site data center operations and ensure proper implementation of infrastructure projects, including server relocations and hardware installations
- Hands-on installation of servers, network and security equipment, as well as structured and rack-to-rack cabling, following industry standards
- Maintain and troubleshoot various hardware and physical network components
- On-site coordination with third-party vendors for the installation of racks, power, servers, network equipment, and cabling
- Ensure all cabling and infrastructure installations follow standards
- Manage inventory and coordinate with suppliers and shipping companies for both domestic and international shipments
- Document, improve, and maintain standard operating procedures
- Initiate and manage RMAs with equipment vendors
- Provide after-hours on-call support for emergencies and outages as part of a rotation with other engineers
Skills and Qualifications
Role Requirements:
- Minimum 5 years of experience working in data centers, including experience with data center and network vendors, coordinating service provisioning and equipment installations
- Strong hands-on experience in installing and troubleshooting server hardware, network circuits, and cables
- Familiarity with structured cabling standards
- Experience in project coordination within data center environments
- Experience with inventory control and remote hands coordination
- Proficiency in Google Workspace, especially with complex spreadsheets and shared documentation
- Strong organizational, communication, and interpersonal skills; able to lead and represent operational interests on-site
- Self-starter who works effectively with minimal supervision
- Broad technical understanding of data center hardware, networking, and cloud infrastructure
- Proficiency in spoken and written English
- Willingness to travel internationally (up to 10%)
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