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About this Data Analyst role at digiOutsource

digiOutsource · Onsite · Johannesburg

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Osiris Trading started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Data Analyst, you will play a critical role in transforming complex data into actionable insights that drive key business decisions. Using your expertise in data Analyses, dashboard and report development you will create intuitive visualizations and reports that empower stakeholders. This role is essential in building a data driven culture and ensuring our teams have the tools and insights needed to achieve their objectives.


What you’ll be doing

As part of your role, your responsibilities will include:

  • Extract, Analyze and interpret large amounts of data from a variety of data sources

  • Work closely with various areas of the business to solve complex business problems using mathematical and statistical solutions

  • End-to-end monitoring of business performance, identifying anomalies, irregular trends and operational risks across all product, customer and financial touchpoints

  • Deep-dive analysis into player behaviour, transactional patterns, profitability drivers and operational KPIs to surface actionable insights

  • Translate complex data patterns into clear, concise business narratives for leadership, enabling fast and informed decision-making.

  • Proactively look for opportunities to use data and models to improve the business

  • Use data visualization tools and reporting software to present data to the business in a clear and understandable manner

  • Conduct root-cause investigations into performance shifts, system faults, revenue leakage, suspicious account behaviour, or operational inefficiencies

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

  • Minimum of 1 + years in a similar Data Analytics position
  • Diploma/Degree is essential
  • Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
  • Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
  • Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
  • Exceptional attention to detail, ensuring high standards of quality in all outputs
  • Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

                                                                                                 

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

  • Microsoft SQL Server
  • Microsoft PowerBI
  • Excel

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

  • Adaptability
  • Ownership and accountability
  • Initiating action
  • Resilience
  • Team orientation
  • Integrity
  • Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Osiris and Super Group. This includes:  

  • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
  • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
  • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!


*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.


Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

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About digiOutsource

We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too. Best of all, we do this while enjoying ourselves as much as possible!

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