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About this Customs Specialist role at APM Monaco

APM Monaco · Onsite · Dubai, Dubai, United Arab Emirates

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

About the Role:

  • Full-time contract
  • Office-based
  • work location: Dubai DCC E-commerce Free Zone

Responsibilities:

  • Manage end-to-end customs operations for import and export activities, including customs declarations, customs clearance, document preparation, and shipment progress tracking.
  • Review and verify import/export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and other customs-related documents, ensuring accuracy, compliance, and consistency. Develop and maintain documentation templates and SOPs as required.
  • Perform product classification using Harmonized System (HS) Codes and support customs valuation and duty assessment processes.
  • Liaise with customs authorities, freight forwarders, customs brokers, logistics providers, and internal stakeholders, Customer Service and IT etc, to resolve customs and shipment-related issues efficiently.
  • Monitor shipment status from arrival through customs clearance and final release, proactively managing customs inspections, document amendments, duty payments, and requests for additional information.
  • Maintain accurate customs records and ensure compliance with UAE customs regulations, free zone requirements, and company policies.
  • Utilize ERP systems and related logistics platforms to process transactions, maintain shipment records, and generate operational reports.
  • Support continuous improvement initiatives to optimize customs clearance efficiency, compliance, and operational performance.

Requirements

  • Bachelor's degree or diploma in International Trade, Logistics, Supply Chain Management, Business Administration, or a related discipline.
  • Minimum 3-5 years of experience in import/export operations, customs clearance, freight forwarding, or a related field. Experience within UAE customs and free zone environments is highly preferred.
  • Solid understanding of import/export regulations, customs procedures, Incoterms, HS Code classification, customs valuation principles, and international trade documentation.
  • Experience with ERP, WMS, customs clearance, or logistics management systems is an advantage.
  • Strong analytical, problem-solving, and cross-functional communication skills, with the ability to manage multiple shipments and deadlines simultaneously.
  • Good command of written and spoken English and Chinese.

Benefits

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.

• Growth Opportunities: We support your professional development.

• Collaborative Culture: Teamwork and open communication.

• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.

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About APM Monaco

APM Monaco is a leader in the global fashion jewelry market. It started with a female founder and her son in Monaco, Monte-Carlo, in 1982. Ariane and Philippe Prette were key manufacturers in gold, diamonds, and other precious stones for acclaimed jewelers around the world.After 30 years of steadfast commitment and deep-seated expertise within the industry, Philippe Prette, the current CEO, alongside his wife Kika Prette, as the Creative Director, launched the APM Monaco brand in 2012. Their vision came to life because of their combined experience in the jewelry and fashion industries. APM Monaco, with its heritage rooted in Monaco and operational headquarters in Hong Kong, has expanded to include a global workforce of over 2,000 individuals. Our production facilities in China place a strong emphasis on environmental responsibility, utilizing recycled silver and alloys to align our manufacturing processes with our dedication to sustainability. APM Monaco's jewelry is offered in over 39 countries, with availability at more than 442 retail points. Check out our collections and latest pieces on apm.mc

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