About this Customer Success Manager role at Circadiahealth
About Circadia Health
Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:
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Contactless sensing that monitors respiration and motion with medical-grade accuracy
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Native predictive models that detect 85% of preventable adverse events several days in advance
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Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows
Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
About the Role
Circadia is hiring a Customer Success Manager for the Michigan market. You'll be based in Michigan, work hybrid, and spend roughly half your time on site with our skilled-nursing and home-health partners across the region.
You'll own a book of multi-site healthcare accounts end to end: onboarding, adoption, quarterly and executive business reviews, renewal and expansion. Your day-to-day partners are Directors of Nursing, administrators, and regional clinical and operations leaders; your executive sponsors are CMOs, CNOs, and COOs. Your job is to make sure the clinicians using Circadia every day get value from it, and that the leaders who signed the contract can see that value in their numbers.
What You'll Own
Qualifications
Required
Ideal
Nice to Have
Why This Role, Why Now
At Circadia, you’ll be part of a mission-driven team that’s reshaping healthcare delivery. We combine advanced technology with clinical insight to prevent avoidable harm, improve staffing efficiency, and help clinicians focus on what matters most, caring for patients. Join us in building the future of proactive care.
