About this Customer Service Representative (Part Time) role at Splend
About Us
About the role
Key Responsibilities:
Key Requirements:
- Minimum 1+ years’ experience in a customer service position.
- Be a natural problem solver.
- Have superb communication skills both written and verbal.
- Be tech savvy and quick pick-up new systems with ease.
- Present a cheerful, positive manner and show a willingness to help our customers.
- Strong customer service focus and commitment to excellence.
- Effective time management and organisation skills.
- Experience using Zoho (preferable).
Benefits & Support
💰 Bonus scheme: Opportunity to earn based on your performance
🏖️ Annual leave: 25 days + bank holidays
🎂 Day off for your Birthday!
📖 Dedicated Learning & Development platform
❤️🩹 Private Health Insurance and Monthly Wellness Allowance
💭 Employee Assistance Program
Our Process
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Intro with our Talent team to understand your background, aspirations, and answer your questions.
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Interview with the hiring manager to discuss your experience and how it aligns with this role.
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Where it applies, we’ll ask you to complete a practical case study.
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Final interview to discuss Splend’s long-term vision and to check any remaining questions.
Diversity & Inclusion
At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
