About this Customer Service Representative I (MCS) role at Stewart Title
At Stewart, we believe great companies are built by great people. That’s why we’re committed to creating an environment where talented professionals can do their best work, grow their careers and make a meaningful impact.
Our commitment to our people and workplace continues to earn national recognition. Stewart has been named one of Forbes America’s Best Large Employers 2026, a 2026 Real Estate Top Workplaces winner, and one of Forbes America’s Best Employers for Women for the third consecutive year.
When you join Stewart, you’re joining a company that invests in your success. We provide opportunities to develop your skills, expand your expertise and take ownership of your career journey. Because when our people grow, Stewart grows.
Our focus is on smart, sustainable growth – bringing together exceptional talent, investing in the tools and resources our teams need to succeed, and creating a workplace where people want to build their careers. We are committed to fostering an inclusive work environment that reflects the customers and communities we serve, where different experiences, perspectives and ideas are valued. You’ll be empowered to bring your unique experiences, passion and skills to your work and help our company and the communities we serve continue to evolve and improve.
Together, we’re working toward an ambitious vision: to be the premier title and real estate services company.
Stewart is a global real estate services company providing title insurance, settlement, underwriting and lender services through our family of companies. To learn more about Stewart and the opportunities ahead, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.Job Responsibilities
- Responsible for answering routine questions and issues about products and services from internal and external customers
- Effectively resolves inquiries or escalates concerns in a timely fashion
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
Education
- High school diploma required; Bachelor’s preferred
Experience
- Typically requires 0-2 years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
