About this Customer Service Representative role at Sila
Sila · Onsite · Littleton, MA
CUSTOMER SERVICE REPRESENTATIVE
At Nashoba Air & BoilerWorks, we pride ourselves on customer service and integrity. You’ve probably seen our trucks and our ads or even our office in Littleton, MA. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. People often come to us looking for a job, and they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Customer Service Rep is responsible for the following:
Maintaining high level of productivity.
Ensure customer satisfaction and provide professional customer support.
The ideal Customer Service Representative must have:
Excellent communication, organizational, and interpersonal skills.
Encouraging and motivating personality
A polished and professional demeanor.
Highly evolved customer service skills.
A working knowledge of Microsoft office and computer savvy competence.
The eligible Customer Service Representative will receive:
Competitive hourly rates!Benefits: Medical, Dental, and Life Insurance.401(k) with company match.Comprehensive, paid training.
$21-25 per hour
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Shift:
Available onsite hours 7:30-4:30 (this is NOT a remote or hybrid position)
Monday- Friday and occasional Saturday 9-2 (once every 1-2 months)
Work setting:
In-person
Office
Experience:
Professional phone communication skills
Strong verbal and written communication
Ability to multitask and prioritize effectively in a fast-paced, busy environment
Basic computer proficiency and ability to navigate common software applications
Strong verbal and written communication
Ability to multitask and prioritize effectively in a fast-paced, busy environment
Basic computer proficiency and ability to navigate common software applications
Ready to apply to Sila?
Apply to Sila
