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About this Customer Service Representative role at AmeriVet

AmeriVet · Onsite · Albany, CA

About Us

Codornices Veterinary Clinic, part of the AmeriVet family, is a busy six-doctor veterinary hospital dedicated to providing high-quality care to pets and excellent service to their families. Our team works in a fast-paced, supportive environment where teamwork and compassion are essential.


Schedule

Must be available to work Mondays, Tuesdays, Wednesdays, with Saturdays as needed.


Compensation

$20.00 – $24.00 per hour, depending on experience.


Job Summary

The Client Service Representative (CSR) is the first and last point of contact for our clients and plays an important role in creating a positive experience for pets and their owners. This position is ideal for someone who is a fast learner, strong multitasker, and comfortable working in a very busy reception environment.


Responsibilities

  • Greet clients and their pets and provide friendly customer service
  • Answer phones and schedule appointments
  • Manage client communications including reminders and follow-ups
  • Maintain accurate client and patient records
  • Process payments and assist with check-in and check-out
  • Communicate effectively with doctors and technicians to support patient care
  • Help maintain an organized and welcoming front desk

Qualifications

  • High school diploma or equivalent required
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer and scheduling software skills
  • Veterinary or medical office experience preferred but not required

Working Conditions

  • Fast-paced veterinary clinic environment
  • Occasional lifting up to 40 pounds may be required

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

  • Generous paid time off and holidays, because your personal time matters.

  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Ready to apply to AmeriVet?
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How this Customer Support salary compares

This role pays $45,760/yr — in line with the typical range for Customer Support roles.

$32,390 median $40,903 $54,185

Typical range $36,959–$46,800/yr, from 1,784 comparable Customer Support listings on JobsRadar (pay annualized to USD). See Customer Support salary insights →

About AmeriVet

At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.

See all jobs at AmeriVet →

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