About this Customer and Process Quality Consultant (Fixed-Term Contract) role at BorgWarner
This role is a 6-month fixed-term contract.
Key responsibilities
Process quality;
- Scrap and FTP KPI owner – follow-up and actions
- Ensure that internal quality issues are resolved in a timely manner together with other teams in the plant
- Implement CAPA for internal quality issues
- Work on continuous improvements by collecting and analyzing quality data
- Statistical analysis
- Responsible for ensuring PFMEA is up to date with support from Manufacturing team
- Responsible to lead MSA and Capability topics
- Ensure compliance with environmental, health, energy efficiency and safety at work standards, policies and practices in accordance with their level of responsibility
Customer quality;
- Assure customer specific requirements are satisfied in the Business Management System
- Understand and ensure compliance with customer needs and requirements to develop effective quality control processes
- Leader of Customer Claim
- Customer Incident KPI owner - follow-up and actions.
- Customer PPM KPI owner - follow-up and actions.
- 8D answering time to customer KPI owner - follow-up and actions.
- Support Change Management with changes/deviations
- Ensure that customer portals are updated accordingly and in a timely manner
- Responsible for planning, organizing, and executing customer requalification tests in accordance with the audit plan
Education & Experience
- Degree in Engineering
- 5 or more years of experience as Plant Quality and/or Customer Quality fields
- Hands-on experience with statistical analysis
- In-depth understanding of technical documentation
- Great attention to detail and problem-solving abilities
- Good analytical skills
- Excellent numerical skills and understanding of data analysis/statistical methods
- Additional certification in Quality Assurance (is a plus)
- Minitab user (is a plus)
- Outstanding communication skills
- Fluent in English and Turkish (minimum B2)
- Knowledge in FMEA, MSA, SPC, APQP and PPAP
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Internal Use Only: Salary
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