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About Us

DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.

Description of Work

Knowledge Skills and Abilities/Management Preferences

Responsibilities include, but are not limited to, the following:
 

• Conduct orientation sessions advising clients of what to expect in the custody mediation process.
• Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes.
• Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.
• Utilize knowledge of child development and family dynamics to assist parties in making decisions.
• Assist parties in developing parenting agreements that are in the best interest of children and reduce those agreements into a well-written parenting agreement.
• Interact with courts and court community to foster confidence in and provide accurate information about custody mediation.
• Perform administrative and case management functions in Enterprise Justice.

Knowledge, Skills and Abilities / Competencies:

Knowledge of:  child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management.

Skills in: oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, and telephones.

Ability to:  use neutral techniques of mediation obtained through training and experience; assist the parties in evaluating the impact on the child of specific custody and visitation arrangements that they might be considering; maintain neutrality in the treatment of the parties; diffuse a threatening situation if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; draft parenting agreements and use computer hardware and software.

Must possess a valid NC Driver's License.

Supplemental and Contact Information

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE*Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Dominikii Coleman
NC Administrative Office of the Courts
Human Resources Division
https://www.nccourts.gov/about/about-judicial-branch/careers

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in psychology, social work, family counseling, or a comparable human relations disciple and two (2) years of experience relating to child development, family dynamics or comparable areas.

Additionally, for a person to qualify to provide mediation services pursuant to NC General Statutes §39A (7A-494), he or she must have at least forty (40) hours of training in mediation techniques by a qualified instructor of mediation as determined by the North Carolina Administrative Office of the Courts (NCAOC).  This training may be acquired before employment with the NCAOC or may be provided while on the job.

Management Preferences:

Fluency in Spanish. Ability to work independently. Knowledge of or experience in the court system.

Attach cover letter, résumé, and writing sample.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Email:

HumanResources@nccourts.org