About this CRM Specialist role at Swissborg
SwissBorg is building the future of crypto wealth management, making investing more accessible, transparent and intuitive for everyone. At the core of our platform is the Meta-Exchange (MEX). This smart routing engine connects multiple exchanges and liquidity sources to deliver optimal execution in a single, seamless app.
We're Swiss-engineered, regulated, and trusted by nearly one million users managing over $1B in crypto assets. But beyond the numbers, what drives us is the people behind every wallet and a commitment to continuously improving how they experience and interact with crypto.
Join us!
We’re hiring a Lifecycle Specialist to own our email, push, and in-app messaging, optimising existing journeys, filling funnel gaps, and balancing our campaign calendar to boost activation, retention, and ARPU.
You’ll test messaging, timing, and cohorts to drive growth, using AI to automate manual workflows across campaign creation and reporting.
You will:
About you:
Why SwissBorg:
🪙 Annual BORG bonus
⏰ Genuine remote and flexible working
🏖 25 days annual leave plus local bank holidays
📚 Learning and development budget
💻 MacBook and home office budget
✈ Team and company-wide retreats
📱 SwissBorg Premium account
💰 VSOP share options
🤗 BORG welcome bonus
🔍You can learn more about us here and follow us on LinkedIn and X for company updates and check out our weekly Pow Wows!
🤖 A note on AI in our hiring process We use AI tools at certain stages of our hiring process to help assess applications fairly and efficiently. These tools assist—they don't decide. Every hiring decision is made by a human.
At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone!
