Administrative & Documentation

• Prepare, verify, and maintain all cash processing documentation (receiving, counting, sorting, packing, and dispatch).
• Ensure completeness and accuracy of transaction records and supporting documents.
• Manage filing (physical and digital) in accordance with retention policy.

Reconciliation & Reporting

• Perform daily reconciliation between physical cash, system data, and reports.
• Prepare Daily Settlement Report (DSR) and other periodic operational reports.
• Identify, record, and escalate discrepancies or variances.

System & Data Entry

• Input and update cash processing transactions accurately in the system.
• Ensure data integrity and timeliness of reporting.
• Support system audits and data validation processes.

Compliance & Audit Support

• Ensure administrative processes comply with internal controls, audit standards, and regulatory requirements.
• Support internal and external audits by providing required documents and explanations.
• Maintain confidentiality and security of sensitive financial data.

Coordination

• Coordinate with Cash Processing, Vault, CIT, and Operations teams regarding documentation and transaction status.
• Support smooth handover between shifts and departments.