Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Job Summary

Responsible for managing counter sales and customer relations.

Major Tasks, Responsibilities and Key Accountabilities

• Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
• Takes special orders and keep customers updated on progress.
• Acts as liaison between warehouse supervisor and customers.
• Ensures purchase orders are completed. Pulls orders as required.
• Answers telephones and ensures counters are properly stocked.

Career Level Dimensions

Typical Training/Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Problem Complexity

• Selects correct processes from clearly prescribed rules, past practices, or instruction.
• Seeks advice and guidance on non-routine or problem areas from supervisor.
• Deviations from the norm are cleared by the supervisor.

Autonomy

• Under close supervision, exercises limited latitude/independent judgment.
• Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Environmental Job Requirements

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Typically requires overnight travel less than 10% of the time.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
• On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications

• Demonstrated success providing excellent customer service.
• Strong verbal communication skills.
• Experience using sales order computer software.
• Knowledge of Core & Main construction and industrial products.

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time.

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence.  Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

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