About this Corporate Services Administrator role at Ameriprise Financial
About Columbia Threadneedle Investments
Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses.
We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,300 people working together. Our capability is diverse with more than 550 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses — Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.
Job Description
Where you’ll fit in & what our team goals are…In your role you will support the day-to-day running of Corporate Services function across EMEA/APAC regional offices. You will provide administrative, facilities, real estate, Health, Safety & Environment, travel and operational support to the Corporate Services leadership team, while assisting with ad-hoc departmental activities.
How you'll spend your time...
Process invoices, PO’s, Procurement Work Requests and expenses for EMEA/APAC real estate and facilities operations
Monitor office and maintenance spend from our approved vendor list, and support onboarding of new vendors
Support administration of Lease renewals and financial processing for EMEA/APAC offices
Coordinate the purchase of branded supplies and administration of the business flower account
Monitor Environmental compliance, providing support for environmental audits.
Maintain UK office notice boards, ensuring information is current on the company Fire Marshals and First Aiders, including booking relevant training.
Support desk assessments (DSE) process for offices, ensuring appropriate equipment is purchased.
Maintain and audit SharePoint data storage ensuring accurate records for the offices are kept up to date for contracts, leases, parking, lockers, seating plans etc.
Maintain Corporate Services and HSE intranet pages, and manage reactive communications with PA group.
Act as point of contact for escalations for the travel management booking tool, for EMEA/APAC employees. Working with the global travel manager and TEV team for escalation and resolution
Act as point of contact for internal Helpdesk escalations for EMEA/APAC facilities needs - fault reporting i.e. air conditioning, / access control/ water filter system etc.
Support troubleshooting, testing and issue resolution for the Corporate Services Helpdesk application.
Manage the Williams Lea offsite print process from start to end, ensuring SLAs are met, with no data breaches.
Maintain the Corporate Services disaster recovery plans
Provide administration support for the EMEA/APAC offices local contacts, when appropriate.
Screening and distribution of external switchboard calls to various departments and call centres.
Process and handle queries from all areas of the business and external contractors, dealing with queries and taking messages where required.
Remotely assist the Edinburgh office with business-as-usual operational tasks as required.
To be successful in this role you will have...
Strong organisational skills with the ability to manage multiple tasks and deadlines.
Proficient in Microsoft office application incl. Outlook, Word, PowerPoint, Excel
Ability to handle confidential or sensitive information appropriately.
High level of accuracy when inputting data, with the ability to prioritise workloads effectively.
Able to grasp new concepts quickly
Strong oral and written communication skills
Ability to build and maintain good working relationships across multiple teams, bands and jurisdictions
Ability to make decisions, exercise judgement and use initiative while following procedures and policies.
If you also had this, it would be great...
Facilities and workplace operations knowledge
Experience working in a corporate financial institution.
Experience using procurement, finance, helpdesk or ticketing systems.
H&S and Environmental experience including risk assessments and fire safety.
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Full-Time/Part-Time
Worker Sub Type
Job Family Group
Columbia Threadneedle is a people business, and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to fostering an inclusive and performance-based culture where everyone can belong, grow, contribute and realise their potential.
We appreciate that work-life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.
Columbia Threadneedle Investments is an equal opportunity employer. We consider all qualified applicants without regard to racial or ethnic background, religion or belief, sex or gender, nationality, genetic information, age, sexual orientation, gender identity, disability, marital status, pregnancy or maternity or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to aid your participation in the application or interview process, speak to your recruiter to discuss how we can support you.
