The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes. All duties are performed in accordance with department and property policies, practices and procedures.

THE STARTING RATE: $19.00 hourly

THE DAY-TO-DAY:

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.
• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
• Be a resource on activities, services and amenities within our resort.
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
• Prepare expense reports and maintain files to highly sensitive and confidential information.
• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.
• Assist in responding to customer correspondence and requests as needed, and in Executives absence. Perform other job-related duties as requested.

THE IDEAL CANDIDATE:

• This ideal candidate profile highlights a resilient and polished guest service professional who holds a High School Diploma or GED and possesses at least one year of relevant customer-facing experience within a high-volume resort setting.
• Aligning seamlessly with MGM's premier hospitality standards, this individual actively champions the core SHOW service framework by smiling and greeting warmly, hearing each guest's story, owning their experience, and wowing them with personalized moments.
• Ultimately, they serve as a supportive team player both backstage and on the floor, combining operational efficiency with a genuine passion for delivering world-class hospitality and entertainment.

THE PERKS & BENEFITS:

• Comprehensive wellness programs designed to support employees’ physical, mental, and emotional well-being.
• Exclusive access to company-sponsored discounts across hospitality, dining, retail, entertainment, travel, technology, and a wide range of partner offerings.
• Complimentary parking both during and outside of scheduled work hours.
• Competitive health, wellness, and income protection benefits for eligible employees.
• Ongoing professional growth and career development through leadership programs, learning opportunities, strategic networking, and community engagement initiatives.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15141

Are you ready to JOIN THE SHOW? Apply today!