Jobs › Companies › Mondelez International › Coordinateur Service Clients Export (H/F/X) - CDI

About this Coordinateur Service Clients Export (H/F/X) - CDI role at Mondelez International

Mondelez International · Onsite · Boulogne-Billancourt, France
This job posting is in French.

Job Description

Êtes-vous prêt à faire bouger les lignes chez Mondelēz International ?


Rejoignez l'aventure, celle d'inventer l'avenir du snacking. Rendez-le possible !


Votre rôle et vos responsabilités :

 

- Manager les commandes Direct et Intraco (OI/AG) dont la saisie est confiée à MBS  

- Piloter l’analyse, la validation des éléments de la commande (prix via facture proforma, produits, optimisation, délais, type de moyen de transport…) et s’assurer de la saisie conforme des commandes par MBS dans les outils de Gestion : SAP 

- Assurer le lien avec le Credit risk management en cas de blocages crédit clients 

- Vérifier les dates de production et disponibilités des références produites à la commande 

- Valider et confirmer la commande et date de livraison au client  

- Assurer les échanges avec le client, liés à la finalisation de la commande en fonction des informations sur la disponibilité des produits 

- Assurer la bonne exécution des commandes en bons de livraison par l’ATP 

- Envoyer les documents aux clients (liasse documentaire …)  

 

 

- Optimiser au maximum les containers avec le client afin de limiter les coûts 

- Challenger l’équipe Interlog quant aux coûts de transports et trouver la meilleure option pour un gain de temps et d’argent 

- Etre garant du bon respect du code douanier pour chacune des commandes 

- Coordonner et challenger Interlog, JAS, FM, la Douane, les Sales 

- Développer des outils pour rendre la communication plus efficace (C&T, POSIT) 


Vous devez également :

 

Analyser les litiges commerciaux et logistiques et les gérer en collaboration avec le chef de marché (Export direct), l’entrepôt et Interlog 


Rédiger et mettre à jour les procédures du service en collaboration avec l’équipe, créer et actualiser toutes les fiches clients, aider à la mise à jour des contrats clients et prestataires 


Prendre en charge des missions transversales et/ou pôles d’expertise dans le cadre de programmes d’amélioration continue.


Ces missions concernent : interface douanes incluant maitrise du respect des exigences douanières, interface entrepôt, interface transport maritime et freight forwarding avec Interlog, maîtrise de SAP incluant formation sur utilisation de l’outil côté service clients export et gestion des tests en cas de projets, mise à jour matrice de commandes (gestion de l’assortiment) pour saisie, contrôle conformité nouveaux tarifs, suivi saisonnier 

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz  Europe GmbH, Switzerland.

No Relocation support available

Business Unit Summary

Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We are leading the future of snacking with mouth-watering iconic brands such as Oreo, belVita, LU and Ritz biscuits; Cadbury Dairy Milk, Green & Blacks, Milka and Toblerone chocolate; Philadelphia and Dairylea cheese; and Maynards Bassetts, Trebor and Trident gums. Our more than 80,000 colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Transportation, International Logistics & Customs

Customer Service & Logistics
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About Mondelez International

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Make

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