Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Contract Administrator – Contracts & Order Management

You will be asked to work on Order Management, Order of Material, Good Receipt and they will report to Team Lead and have a hybrid schedule in Pune, India.

Your Responsibilities:

Review material demand from engineers. Check parts availability in the system. Coordinate with the respective team (master data/ETO) to get the parts active. Create the material demand (Purchase Requisition) in the system.

Accomplish processes in compliance with established SOPs and guidelines. Perform several administrative/Operational tasks for assigned team(s) and function(s) globally.

Gather and summarise enabling data to complete assigned tasks.

Contacting supplier for ROHS certificate, coordinate with the engineers/project team all requirement needed to create the purchase requisition for material fulfilment.

You provide administrative support on activities related to a customer order. These activities span from receipt through closure, including procurement of goods and services from specified suppliers. The complexity of these suppliers ranges from moderate to high. You will perform these tasks and observing all relevant procedures.

Work with required regional and domestic team members to ensure compliance and smooth processing of the activities/processes assigned.

Extract data (from business systems, SAP / IFS / others) and publish necessary reports required by the regional team members following the established schedule and guidelines.

Contribute to Root cause analysis for any deviation highlighted by the regional partners, required documentation of the said deviations and responding to audit processes.

Use the official tools available like conference calls and emails for frequent interaction with peers/regional partner on discussion related to processes, feedback, presentations and other updates.

Coordinate with multiple teams across organisation for required updates, material delivery/availability and receipts,

Coordinate and support training admin/services activities for education services

The Essentials - You Will Have:

Act as a Point of Contact for acknowledging & addressing internal customers queries related to tasks assigned.

Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.

Enthusiastic to work and adapt.

Manage difficult situations.

someone who holds self-accountable for completing own responsibilities, but also contributes to others 'Efforts', as needed.

Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement.

Effectively interface with internal and external stakeholders (in varying roles and departments); provide succinct information on time & as requested.

Strong passion for delivering excellent customer experience.

Strong ability to clearly articulate & convey the understanding to peers & customers.

The Preferred - You Might Also Have:

Bachelor's degree in science/ commerce/ business administration or equivalent.

Minimum of 2+ years of relevant experience in Business Operations and order Management.

Should have exposure to Global Work style, engagement with clients while sitting at remote locations.

Willing to work in flexible business shifts / global time zones including AP/EMEA/NA/LA time zone to drive business stakeholder connect.

Prior experience of working in business operations with hands-on experience of material management /supply request/Shopping Carts/material tracking/shipping / good receiving functions as required would be preferred.

Procurement is plus.

Exposure around audits and services contracts is additional.

Lean Six Sigma certifications is Plus.

What We Offer:

Our benefits package includes:

• The ability to collaborate with, learn from colleagues in a complex, global organisations.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities,
• Support from our 24/7 employee assistance program.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.