Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

About the role

Do you enjoy transforming content into effective, accessible, and consistent digital experiences? Join our Broker Marketing and Communications team at Canada’s largest property and casualty insurer.

Reporting to the Senior Director, Broker Experience and Digital Marketing, you will be responsible for the integration and rollout of digital content for our brokers across the country.

You’ll primarily work in Salesforce Marketing Cloud, to create emails and campaigns for various markets. You’ll collaborate closely with the design, communications, and marketing teams—as well as other stakeholders—to deliver digital experiences that are relevant, accessible, and on-brand.

This role will allow you to leverage your technical skills, attention to detail, and curiosity, while contributing to the continuous improvement of our digital marketing practices.

What You’ll Do Here

• Integrate and publish content in Salesforce Marketing Cloud, Drupal, and Cvent.
• Develop and adapt marketing emails using HTML, CSS, AMPscript, JavaScript, SQL, and SSJS.
• Configure personalization, segmentation, dynamic content, and different language or regional versions.
• Perform quality checks before each deployment: links, display, content, data, personalization, compatibility, and accessibility.
• Plan and deploy email campaigns and campaigns for the broker portal.
• Set up and analyze A/B tests to improve campaign engagement and performance.
• Apply best practices in digital accessibility, deliverability, compliance, and user experience.
• Collaborate with designers, communications advisors, marketing specialists, and other stakeholders.
• Review and validate content to ensure its accuracy, consistency, and compliance with brand standards.
• Document and improve processes, workflows, and practices related to content and campaign platforms.
• Contribute to the continuous optimization of tools, templates, and production methods.

What You Bring

• College or university degree in digital marketing, communications, web development, multimedia integration, computer science, or a related field.
• 3 to 5 years of experience in content integration, email production, digital marketing, marketing automation, or campaign management.
• Extensive experience with content management systems (including Salesforce Marketing Cloud and Drupal), as well as with Photoshop and other products in the Adobe Creative Suite.
• Proficiency in HTML, CSS, JavaScript, AMPscript, SQL, and SSJS.
• A rigorous work ethic and the ability to effectively manage time and priorities.
• Demonstrated curiosity and a trial-and-error approach to problem-solving.
• Attention to detail and a strong ability to adapt to change.
• Independence, a collaborative spirit, and a solution-oriented approach.
• Ability to work in a bilingual environment and functional proficiency in English and French.
• Bilingualism (French and English): You will need to interact regularly with English- and French-speaking colleagues and partners from across the country.
• No prior work experience in Canada is required, but you must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.