In support of a challenging, critical, and rewarding program that provides integrated voice, video, and data services throughout the Information Technology lifecycle, Amentum is seeking a Configuration Manager Specialist to join our dynamic team of IT professionals dedicated to fostering a positive and collaborative work environment. You must be a critical thinker, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.

Work Schedule:

• 5 Days (Mon – Fri); 8 hrs/Day; 40 hrs/wkly

Essential Responsibilities:

The duties and responsibilities of the Configuration Manager Specialist include, but are not limited to the following:

• Deliver weekly updates on ongoing configuration management (CM) planning, configuration item status, change status/schedule and configuration audits to the customer and management, keeping leadership informed of CM progress and escalating any identified roadblocks as necessary 

• Provide latest ITIL/ITSM configuration and change management (CM) processes and to contribute valuable insights and recommendations for the selection and identification of hardware configuration approved items that align with and meet the specific standards and requirements set by the customer 

• Develop, update, and manage comprehensive configuration management (CM) procedures and work instruction documentation, and policy manuals to ensure the consistent application of CM rigor, while also striving to enhance overall operational efficiency and effectiveness across the team 

• Configure, administer, and continuously maintain configuration management (CM) tools to effectively support the processes of configuration identification, control, reporting, release, and delivery, ensuring that products and systems are accurately tracked and managed throughout their lifecycle 

• Demonstrate configuration management (CM) and release management activities to guarantee that the operating parameters of new products are thoroughly documented, fully compliant with established standards 

• Perform and execute   configuration management (CM) processes, procedures, and develop documentation to align with customer requirements, while also training team members on the proper use of CM tools 

• Recommend, and continuously refine processes and procedures to effectively support and enhance the hardware deployment process, ensuring that all stages of deployment are efficient, well-documented, and aligned with organizational objectives and goals for CM 

• Leverage creative thinking and collaborative ideation to drive business performance, crafting innovative, adaptable, and integrated solutions that effectively address both current customer requirements and evolving business needs, fostering long-term success and responsiveness to change 

• Develop and implement comprehensive standard operating procedures (SOPs) that define and streamline IT workflows, promoting consistency, efficiency, and the adoption of best practices across all related processes and tasks within the organization 

• Adhere to and fully integrate all customer policies and procedures into daily operations, consistently aligning with their established guidelines and requirements to maintain a high standard of compliance and quality of service 

Minimum Requirements (Knowledge, Skills, and Abilities):

• Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI   

• 8 years of relevant experience 

• A strong background in utilizing Configuration Management Database (CMDB) technology, with hands-on experience in managing and leveraging CMDB tools to track and organize IT assets, configurations, and related data effectively within the organization 

• Strong working knowledge of ServiceNow CMDB (CI classes, relationships, reconciliation, discovery, data quality, and governance). 

• Strong understanding of hardware lifecycle processes (from design through disposal) 

• Demonstrated expertise with ITIL‑aligned processes. 

• Ability to interpret technical documentation, architectural diagrams, and system baselines. 

• Experience supporting DoD programs, including familiarity with DoD IT service delivery standards. 

• Must be able to work a 40-hour work week, normally Monday through Friday.  

• Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed.  

• Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project, and Visio.     

• Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills.       

• Ability to work both independently and as part of a team in a dynamic environment. 

Security Clearance Required:

Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI

Minimum Education:

High School Diploma

Minimum Years of Experience:

8 years of relevant experience

Preferred Qualifications:

• Configuration Management Principles and Implementation Certification 

• CM2-PRO Certification 

• ServiceNow certifications (e.g., CIS–CMDB, ITSM, Discovery) ITIL V3-4 Foundation Certified  

• NDIA CDM Certification 

• Data Management Certification

Other Responsibilities:

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.