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About this Computer Repair Technician role at Ingram Micro

Ingram Micro · Onsite · Plainfield, IN, United States of America

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Computer Repair Technician

Shift: 8am-4:30pm M-F

Hourly rate: $20.00/hr. + Bonus

Position Summary

Are you passionate about technology, troubleshooting, and hands-on device repair? We are seeking an experienced Computer Repair Technician to diagnose, repair, test, and optimize a variety of electronic devices, including laptops, desktops, PCs, tablets, mobile devices, and related hardware.


Key Responsibilities

· Diagnose, troubleshoot, repair, and test electronic assemblies, sub-assemblies, and end-user devices.

· Perform hardware repairs and replacements, including screens, batteries, memory, storage drives, keyboards, and other components.

· Execute system upgrades, software installations, firmware updates, and device optimization activities.

· Utilize diagnostic tools, testing equipment, engineering specifications, schematics, blueprints, and technical documentation to identify and resolve issues.

· Conduct functional testing, calibration, and quality inspections to ensure products meet performance and reliability standards.

· Document repair activities, testing procedures, and results accurately within designated systems.

·Analyze test data and provide recommendations for corrective actions when needed.

· Adhere to established quality, safety, and operational procedures.

· Collaborate with engineering, operations, and technical support teams to resolve complex repair issues.

· Maintain productivity and quality standards in a fast-paced repair and refurbishment environment.


Required Qualifications

· High School Diploma, GED, or equivalent required.

· Associate degree, technical certification, or related coursework preferred.

· Minimum of 2–3 years of experience in electronics repair, technical support,

device refurbishment, manufacturing, or a related technical field.

· Experience performing hardware repairs, component replacements, and

device testing.

· Working knowledge of PCs, laptops, tablets, mobile devices, and related

technologies.


Preferred Qualifications

· Experience in production, repair depot, refurbishment, or electronics

manufacturing environment.

· Industry certifications such as CompTIA A+, electronics repair certifications,

or equivalent technical credentials.

·Experience with quality control processes and documentation systems.

·Familiarity with inventory management and repair tracking systems.


Why Join Us?

Join a team where technology, innovation, and continuous learning drive success. You’ll have the opportunity to work with a wide range of devices and technologies while developing valuable technical skills in a collaborative and growth-oriented environment.

The typical base pay range for this role across the U.S. is USD $38,800.00 - $62,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Ready to apply to Ingram Micro?
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About Ingram Micro

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.

See all jobs at Ingram Micro →

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