About this Community Manager role at Pyramid Global Hospitality
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Workplace Hospitality Services is all of the best aspects of hospitality placed into a corporate workplace environment. We are the ambassadors of culture and provide industry leading hospitality services to over 50,000 office workers throughout our properties while allowing their work day to be executed seamlessly. Covering over 15 million square feet of space overall, we support daily office reservations, supply needs, provide expertise on building and local amenities as well as world class event planning services. Our Workplace Hospitality Coordinators are experts in event execution, proprietary systems administration, customer service, and so much more. We make the difference by creating moments that matter and pave the way for an exceptional day. We support the clients, so they can support the business.What you will have an opportunity to do:
Work closely with Meeting & Event Managers to execute events
Greet guests and assist as needed Liaison between Meeting Managers, AV Support and Vendors
Walk meeting and event space, reports any upkeep needs
Knowledgeable in basic A/V and IT functions
Use internal systems to manage space and usage
Maintain effective communication and positive relationships with all operating departments
Maintain par office supplies and monthly inventor
What are we looking for?
Previous Guest Services experience
Minimum 2 years general office experience
Good computer software knowledge of Microsoft Office, Google Workspace, Video Conferencing platforms (Zoom, Teams, etc.)
Good verbal, written, interpersonal and relationship building skills
Ability to troubleshoot audio visual issues
Compensation:
$25-
$27Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
