Building Location:

West Duluth Clinic

Department:

2399810 DFMC CLINIC OPERATIONS - DFMC

Job Description:

Community Health Workers (CHWs) are natural helpers and individuals who have a close understanding of the communities they serve. They are specifically hired and trained to address behavioral and social determinants of health through patient-centered goal setting. CHWs reach beyond clinic walls to help patients meet their goals. They creatively leverage patient, family, and community resources to address root causes of patient’s health concerns. CHWs work to increase access to medical, behavioral health, and community services. The goal of this team is to improve the patient’s overall wellbeing through developing trusted relationships with the patient and their family.

Education Qualifications:

Key Responsibilities:

• Outreach and enroll eligible patients
• Build trusting relationships with patients and work together to create personalized goals to improve wellbeing
• Provide tailored support in accessing health care, community connection, and social support
• Provide referrals for social service resources in the community
• Advocate for needs of patients and offer social support
• Communicate with healthcare team about cultural concerns and barriers faced by the patients in the community

Required Qualifications:

• At least 1 year of experience in customer service, social service, healthcare behavioral health or related field

Preferred Qualifications:

• Strong written and verbal communication skills
• Knowledge of local community resources
• A desire to make a healthy difference in people’s lives

Licensure/Certification Qualifications:

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

days

Shift End Time:

days

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

-

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.