About this Communication Dispatcher-Every other Sat & Sun, 3pm-11pm role at Beth Israel Lahey Health
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Provides telephone service for all hospital departments, physicians and outside callers for Physicians€™s Answering Service and the Hospital. The part time schedule is as follows: Every other Sat & Sun (3pm-11pm)Job Description:
Major Responsibilities
a. Answers all incoming, both external and internal, through the telephone switchboard system, along with assistance phones, code phone, security and after hours engineering calls.
b. Answers for physicians after hours, which also entails taking urgent callers info and paging out to correct people.
c. Monitors security cameras
d. Compiles daily on call schedules from numerous calendars and make updates/changes when needed.
e. Dispatches inpatient transport, security and engineering.
f. Pages employees and physicians as requested.
g. Monitors the med gas system and troubleshoots within the hospital (smoke detector troubles, boiler alarms, chiller alarms, etc.)
h. Sends out codes/emergencies (rapid response, blue, white, fire activations, etc.)
i. Books Endoscopy & OR cases with surgeons (evening/overnight hours during the week and through the weekend) and contact everyone that is involved in case, including contacting Anesthesia, On Call teams, and PACU, when needed.
j. Assists staff in forwarding/un-forwarding their work extensions
Education
High School Diploma or equivalent -
Years of Experience -
License and Certification
Additional Qualifications
Additional Skills
Pay Range:
$16.83 - $24.15The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.