Cloud Network Engineer

About the Role
We are the Global Shared Services Centre for a major client RGE (Royal Golden Eagle), one of the world’s largest resource-based manufacturing groups with diversified business in Pulp and Paper, Palm Oil (upstream & downstream), Viscose Fiber, FMCG, Energy, and other business segments. As a Cloud Network Engineer, you will support the design, deployment, and maintenance of cloud-based network services across AWS, or multi-cloud environments. Working alongside senior engineers, you will gain hands-on experience in enterprise networking, SD-WAN, cloud connectivity, and network security as the Group accelerates its cloud transformation journey.

Key Responsibilities
- Assist in the design, configuration, and troubleshooting of cloud networking components including Virtual Networks (VNets/VPCs), subnets, route tables, network security groups (NSGs), and peering connections.
- Support SD-WAN deployment and management across global sites including mills, plantations, offices, and distribution centres.
- Monitor network performance and availability using tools such as SolarWinds, Datadog, or AWS CloudWatch, and escalate incidents as required.
Assist in configuring and managing VPN tunnels (site-to-site and point-to-site), ExpressRoute / Direct Connect circuits, and hybrid cloud connectivity.
- Support firewall rule management, access control lists (ACLs), and network segmentation in alignment with cybersecurity policies.
- Participate in network change management processes, documenting changes, and maintaining up-to-date network diagrams and asset inventories.
- Provide Level 1 and Level 2 support for network-related incidents and service requests, adhering to ITIL-based incident management processes.
- Assist in disaster recovery testing and business continuity exercises related to network infrastructure.
- Stay current with cloud networking technologies, certifications, and industry best practices.
- Collaborate with cloud infrastructure engineers, security teams, and application teams to ensure reliable and secure network connectivity.



Qualifications & Requirements
- Bachelor’s degree in Computer Science, Information Technology, Network Engineering, Telecommunications, or a related field.
- 2–5 years of experience in networking or cloud engineering (internship or lab experience is acceptable).
- Foundational knowledge of networking protocols and concepts: TCP/IP, DNS, DHCP, HTTP/S, BGP, OSPF, VLANs, and subnetting.
- Basic understanding of at least one hyperscale cloud platform (Azure, AWS, or GCP) and its networking services.
- Familiarity with network monitoring and troubleshooting tools (Wireshark, ping, traceroute, nslookup).
- Basic understanding of firewalls, VPNs, and network security principles.

Preferred Qualifications
- CCNA (Cisco Certified Network Associate) or equivalent entry-level networking certification.
- AWS Cloud Practitioner certification.
- Exposure to SD-WAN technologies (Cisco Viptela, Fortinet, VMware VeloCloud).
- Basic scripting knowledge (Python, Bash, or PowerShell) for network automation.
- Internship or project experience in a corporate or managed services networking environment.