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About this CLINICAL TEAM OPERATIONS LEADERSHIP - BASE role at ICON plc

ICON plc · Onsite · Canada, Burlington
Clinical Team Operations Leadership - Base

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.


As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.


As a Program Manager at ICON, you will lead and manage complex projects and programs across various departments, ensuring they are delivered on time, within scope, and within budget.


What You Will Do:

You will oversee site resourcing and workforce planning workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

  • Leading the planning, execution, and delivery of complex programs, ensuring alignment with business objectives and strategic priorities.
  • Coordinating cross-functional teams, including project managers, technical leads, and other stakeholders, to ensure seamless execution of program activities.
  • Developing and managing program plans, timelines, budgets, and resources, monitoring progress and addressing any issues that may impact program success.
  • Communicating program status, risks, and issues to stakeholders, providing regular updates and ensuring transparency throughout the program lifecycle.
  • Identifying opportunities for process improvements and implementing best practices to enhance program efficiency, quality, and outcomes.

Your Profile:

You will have solid site resourcing and workforce planning experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

  • Bachelor's degree in business, project management, engineering, or a related field. A PMP or equivalent certification is a plus. Extensive experience in program management, with a proven track record of successfully delivering large-scale projects.
  • Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams in a matrix environment.
  • Excellent organizational and problem-solving skills, with the ability to manage multiple projects and prioritize tasks effectively.
  • Proficiency in project management tools and methodologies, with experience in risk management, budgeting, and resource allocation.
  • Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
  • Willingness to travel as required (approximately 25%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.


Are you a current ICON Employee? Please click here to apply

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About ICON plc

ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live. If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

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