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About this Client Success Supervisor role at Adcorp

Adcorp · Onsite · Brand se Baai

Position:

Client Success Supervisor

Job Description:

To provide day to day operational service delivery in line with client Service Level Agreements and Pricing Schedules

Location:

Brand se Baai

Contract Type:

Permanent

Minimum Requirements:

Experience:

  • 1-3 years HR generalist and administration

Qualification:

  • Grade 12

Additional Requirements:

N/A

Roles and Responsibilities:

  • Checking, verification and approval of pre-extract reports from Payroll
  • Coordinate transportation for assignees and obtain approval from the client
  • Distribute payslips weekly/monthly to assignees
  • Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance
  • Ensure correct job requisition is received from the Client
  • Ensure payroll department is presented with accurate payroll data processed within deadline
  • Ensure that Assignees are briefed regarding transport arrangements, address, times etc.
  • Ensure that protective equipment and related documentation is issued
  • Ensure that shifts are fully staffed as per client requirements
  • Establish a relationship with the Resource Centre
  • Keep a record of payroll queries and provide reports to the Client
  • Provide feedback to Resource Centre on candidates supplied
  • Understand client requirements and ensure daily communication is maintained with the
  • client in terms of operational service delivery requirements
  • Establish and maintain relationships with key client management contacts
  • Attend client meetings and conduct regular client visits
  • Develop awareness of client future business needs, identify potential opportunities and communicate.
  • Responsible for ensuring on-time and accurate invoice delivery to clients
  • Continuously follow up and engage with clients and Credit Control to ensure that invoices are paid timeously and within payment terms
  • Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary.
  • Monitor expenditure with regard to PPE, medicals etc. and ensure that costs do not exceed the parameters of the Pricing Schedule provisions.
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About Adcorp

At Adcorp, we truly believe in the potential of our employees and are committed to supporting your career journey. In a world that’s always changing, we recognise the importance of new skills, talents, and capabilities that help us connect, collaborate, and thrive together. As a trusted workforce solutions provider, we’re dedicated to finding innovative ways to shape markets, drive economies, and build a brighter shared future. Our passion lies in connecting people with fulfilling jobs that lead to more efficient and motivated workforces. We’re here to help you turn your career dreams into reality. Our solutions not only provide job opportunities but also ensure that you have access to the f

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