Chapter Lead (Senior Manager) Vulnerability Management

• Are you a vulnerability management specialist ready to lead a team at the forefront of cyber threat mitigation?
• Have experience implementing cyber policies that optimise organisational resources towards the highest risks?

This role might be your next step.

• You are a cybersecurity risk and control leader with deep vulnerability management expertise and a track record of leading high-performing teams.
• We are one of the best and most advanced Cyber Security teams in Australia.
• Together we can build the Cyber Controls Chapter Area and contribute to protecting the Group, its customers and community.

See yourself in our team:

The Cyber Controls Chapter Area plays a crucial GRC function within the Group Security division. It is responsible for defining and implementing effective cyber control capabilities and overseeing continuous improvement of the Group's cyber risk profile.

As an organisation with a large IT estate servicing millions of customers every day, we need effective mitigations in place to defend our assets against an ever-evolving cyber threat environment. The Chapter Lead Vulnerability Management leads a team accountable for making sure security weaknesses across the Group are identified, prioritised and remediated in a timely and effective manner.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

Do work that matters

Working with the Cyber Controls Chapter Area Lead and collaborating with peer Control Leads, you will:

• Lead, coach and develop a team of Control Managers and Analysts, setting priorities and directing capacity toward the highest risk areas.
• Help define and deliver the vulnerability management strategy and roadmap together with Technology Crew Leads and Product Owners.
• Establish and maintain vulnerability management standards, remediation timeframes and design/operating-effectiveness criteria in line with industry standards, technology strategy and threat intelligence.
• Govern the Group's compliance with vulnerability management control requirements in line with the Group Operational Risk Management Framework.

You will also:

• Assure coverage: make sure scanning covers the Group's in-scope estate, and identify gaps in assets, environments and scan types.
• Prioritise risk: drive risk-based prioritisation using exploitability, threat intelligence and asset criticality, so remediation targets what matters most.
• Track remediation: monitor remediation performance against target risk outcomes and hold technology, infrastructure and platform teams to remediation.
• Measure and report effectiveness: keep control health, coverage and compliance metrics and evidence up to date, and support monthly governance reporting, Control Self-Assessments, annual effectiveness assessments and independent control testing.
• Govern exceptions: provide front-door control advice, assess proposed deviations and compensating controls, and make sure exceptions go through the required risk assessment and endorsement.
• Automate controls: define the control testing approach to support automated control performance monitoring, and replace manual reviews with automated checks and evidence.

We are interested in hearing from people who:

• Embody the leadership principle of 'Curious and Humble' by being willing to speak up and challenge the status quo, and continually expanding their skills and knowledge.
• Have led and developed teams of control, risk or security professionals, and can balance operational upkeep with strategic delivery.
• Have deep knowledge of cyber threats and vulnerabilities across server, network, endpoint, cloud and application environments.
• Can analyse threat intelligence, identify potential risks, prioritise vulnerabilities and recommend appropriate mitigations.
• Have experience running enterprise vulnerability management and patching programs in large, complex IT environments.
• Can operate effectively in an agile working environment, showing high autonomy and self-initiative to achieve target outcomes.
• Can engage and influence senior stakeholders to build rapport, obtain buy-in and achieve target outcomes.

Technical skills that will benefit you in the role:

• Applied knowledge of ASD ISM, Essential Eight (patch applications and operating systems), NIST CSF, CIS Controls and MITRE ATT&CK, and how to turn them into control standards and design/operating-effectiveness criteria.
• Hands-on familiarity with vulnerability scanning platforms such as Qualys, Tenable or Rapid7, including authenticated scanning and coverage management.
• Experience with risk-based prioritisation using CVSS, EPSS, CISA KEV and asset criticality.
• Understanding of patching and remediation tooling across on-premises and cloud environments (e.g., Intune, SCCM, Ivanti, cloud-native patching and image pipelines).
• Understanding of web application vulnerabilities (e.g., OWASP Top Ten).
• Experience in control assurance under an operational risk framework, including control testing, Control Self-Assessments, issue and exception management.
• Ability to build control metrics and executive-level dashboards using tools such as Power BI or Splunk.
• Security certifications such as CISSP, CISM or CRISC.